Essential Duties and Responsibilities

• Translate business strategy into product strategy.
• Own the product roadmap and execute the product strategy.
• Drive action throughout the organization to get products to market.
• Plan and own product launches, feature releases to include owning the business case for product impact and benefit.
• Provide product insights to stakeholders on the product and market needs.
• Write high-level requirements.
• Manage all aspects of the in-life product from concept-to-launch, to include customer feedback, requirements, and issue resolution.
• Serve as a scrum master as needed throughout the development life cycle.

• Represent the business and customer within the development process.
• Articulate the product vision based on the product roadmap and product strategy.
• Write requirements as user stories and epics.
• Maintain and prioritize the product backlog.
• Track releases.
• Participate in daily scrum meetings, planning, reviews, and retrospectives.

• Bachelor’s degree required; MBA or other advanced degree preferred.
• Minimum of 15 years of experience in product management, with at least 5 years in a leadership role within a digital solutions-based company. Proven record of accomplishment of successfully managing and scaling complex product portfolios.
• Deep understanding of customer needs and behavior in the SaaS space. Experience leveraging customer insights to drive product development and enhance user experience. Familiarity with research administration is a plus.
• Experience with agile development methodologies and digital technology product management tools and software.
• Certified Scrum Master or similar certification a plus.
• Automotive F&I experience a plus.
• Proven enterprise program management experience and discipline in complex situations.

• Advanced analytical skills.
• Demonstrated success in fostering a collaborative and high-performing team environment, ensuring alignment with organizational goals, and driving continuous improvement.
• Demonstrated skill in managing matrixed teams focused on large complex initiatives.
• Expert understanding of business structures, interrelationships, and sensitivity analyses.

• Successful leadership experience with a keen focus on dealer, lender, and customer satisfaction. Dedicated to understanding and meeting stakeholder needs, both inside and outside the company.
• Excellent leadership, communication, and interpersonal skills.
• Strong decision-making and problem-solving skills, to include unfavorable situations.
• Innovative thinking with ability to mobilize ideas into action.
• Proven ability to develop meaningful KPIs and use these to drive desired outcomes.
• Demonstrated ability to identify, develop, socialize to get buy in, and implement process improvements.
• Excellent managerial and leadership skills with the capacity to motivate, influence, and achieve outcomes within a geographically distributed matrixed team.
• Proven ability to evaluate alternative courses of action and make sound management decisions in ambiguous and sometimes unfavorable conditions.
• Must be able to simultaneously manage multiple tasks of varying complexity, priority, and ambiguity.
• Adaptive thinking and a strong critical thinking mindset.
• Must possess strong verbal and written communication skills including the ability to share complex, technical topics clearly, concisely, effectively, and professionally.
• Proven ability to effectively influence at all levels of the organization.
• Must be highly analytical, process oriented, collaborative, and creative.
• Demonstrated ability to manage in ambiguity and demonstrate grit and perseverance in unfavorable conditions while maintaining a professional approach.
• Must be intrinsically motivated (cannot require constant support/supervision).