What are the responsibilities and job description for the Vehicle Protection Specialist position at AUTOMOBILE PROTECTION CORPORATION?
Job Title: | Vehicle Protection Specialist | ADP Job Code: | VEPROSPE |
Department: | Post Purchase Inside Sales | Reports to: | Sr. Manager, PPS Agents & Sales |
FLSA Status: | Non-Exempt (Hourly) | Grade: | 12 |
Salary Band: | Admin/Operations | Updated: | January 2023 |
Summary
Are you an effective communicator, highly skilled multi-tasker, with a drive to succeed in sales? If your answer is yes, we have the perfect opportunity for you! APCO, an industry leader in vehicle service contracts and F&I products, is looking for outgoing and personable individuals to join our winning sales team.
Essential Duties and Responsibilities
- Quickly establish rapport and captivate customer’s interest to present the best available coverage options for their vehicle.
- Maintain a consistently positive attitude and customer first approach to deliver stellar service to all customers.
- Maintaining current knowledge of products and services offered.
- Use our proprietary software to actively manage your leads, appointments, and customer database.
- Achieve overall performance goals of the organization.
- Meet production targets for closed deals, calls, lead development, and others as may be assigned.
Please note, this role is 100% remote. Our hours of operation are from 8am-8pm CST Monday-Thursday, Friday 8am-5pm and 9am-3pm on Saturdays. Your weekday schedule is set and would vary based on a varying 9 hour shift (1 hour for lunch). Each Warranty Specialist will work one late shift per week and one Saturday a month. You must have a flexible schedule and be available to work during the stated hours as needed. Schedules may be subject to change based on staffing or business needs.
Education and Experience
- Prefer 2-3 years' experience in sales. Tele-sales is preferred.
Skills
- Ability to navigate through a variety of computer systems, utilizing up to three (3) monitors at a time.
- Successfully manage working in a remote environment, answering emails, instant chat notifications and other forms of communication in a timely manner.
- Participate in team video meetings, as well as one on one coaching
- Develop and Maintain own Book of Business from company provided warm leads
- Solid work ethic with a professional demeanor
- Strong organizational and time management skills
- Confident and Coachable
Physical Demands
While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Note
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position.
Employee__________________________________ Date_____________
Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.
