What are the responsibilities and job description for the Sales Associate - Customer Service - Full-time position position at Automotive Keys Group (AKG)?
Job Details
Job Location: AKG FL - Hollywood, FL
Position Type: Full Time
Education Level: High School/GED
Salary Range: Undisclosed
Travel Percentage: None
Description
The Retail Sales Associate will play a key role in delivering excellent customer service, supporting sales activities, and ensuring smooth daily operations in the showroom. The primary responsibilities include processing pick-up and walk-in orders, maintaining a clean and organized showroom, assisting customers with inquiries, making follow-up calls for pending orders, and managing the cash register.
Key Responsibilities:
- Assist walk-in customers by processing orders and answering inquiries.
- Support showroom sales by providing product information and upselling where appropriate.
- Provide exceptional customer service, ensuring customers have a positive experience in the showroom.
- Process and fulfill pick-up and walk-in orders efficiently.
- Track and follow up on pending orders with customers, ensuring timely pickups.
- Maintain a clean, organized, and visually appealing showroom at all times.
- Monitor product displays and ensure that all items are properly stocked and labeled.
- Manage daily cash register operations, including processing payments.
- Maintain an accurate daily log of all transactions, ensuring the register balances at the end of the day.
- Assist with data entry tasks related to sales, customer orders, and inventory management.
- Support the sales team with any administrative tasks as needed.
Qualifications
Required Skills:
- Highschool Diploma or equivalent
- 1 year of experience in retail, customer service, or a sales environment
- Strong communication and interpersonal skills.
- Basic math skills and ability to manage cash transactions.
- Proficiency with basic computer skills, including data entry.
- Ability to work independently and handle multiple tasks in a fast-paced environment.
- Excellent attention to detail and organizational skills.
- Ability to lift and move products up to 20-30lbs.
Expected Hours: 9:00 am - 6:00 pm
Benefits:
- 401(k) with Company match
- Medical, Dental and Vision insurance
- Life insurance
- Paid time off
Must be authorized to work in the United States on a full-time basis
