Vice President of Operations

Company Overview:

Automotive Lift Service is a rapidly growing company specializing in the installation, service, and maintenance of automotive lifts and other garage equipment. We provide high-quality services to a wide range of clients, including garages, dealerships, and hobbyists, ensuring the safe and efficient operation of their equipment. Our team is dedicated to delivering expert service, tailored to meet the unique needs of each customer, making us a trusted partner in the automotive service industry.

Position Overview:

The Vice President of Operations is a senior leadership role responsible for overseeing and directing the day-to-day operations of several regional service teams. The incumbent will play a critical role in shaping and executing our operational strategy, ensuring the efficient management and continuous improvement of field service operations throughout the mid-Atlantic. This position requires a hands-on approach to leadership, with a focus on maximizing productivity, profitability, and operational efficiency in a rapid-growth environment.

Key Responsibilities:

Operational Leadership & Strategy:

• Lead and manage field service operations, overseeing the installation, servicing, and repair of automotive lifts and other garage equipment.
• Develop and implement strategies to optimize processes and enhance productivity.
• Partner with leadership to execute the company’s long-term operational strategy, focusing on growth, customer satisfaction, and cost management.
• Monitor field team performance, ensuring timely, on-budget project completion.
• Build and maintain strong client relationships, proactively addressing concerns to ensure service delivery aligns with client expectations.

Team Leadership & Development:

• Lead and mentor a multi-state team of field managers, technicians, and support staff, fostering a high-performance culture through coaching and development.
• Collaborate with HR on the recruitment, retention, and development of field service personnel and support staff, aligning staffing strategies with operational and growth goals.
• Champion a culture of safety, quality, and continuous improvement, ensuring compliance with safety guidelines, industry best practices, and regulatory standards.

Budget & Financial Management:

• Partner with Accounting to develop and manage operational budgets, optimizing resource allocation while controlling costs and meeting financial targets.
• Prepare and present financial reports, highlighting KPIs and identifying opportunities for operational improvements.
• Performs other duties as assigned.

Required Qualifications:

• Minimum qualifications include a bachelor’s degree in management, engineering, or related field from an accredited college or university and ten (10) years of operations management experience, with five (5) years in a senior-level role.
• Certified Project Management Professional (PMP) or other related certification(s), preferred.
• Must possess and maintain a valid driver’s license in the candidate’s state of residency.
• Must be willing to submit to a criminal background check.
• Must be willing to travel, as required. Company vehicle will be provided.
• Demonstrated success leading multi-state teams and managing full project lifecycles.
• Strong background in operational efficiency, cost management, and continuous improvement.
• Exceptional leadership, team management, and motivation skills.
• Strong communication, interpersonal, and negotiation abilities.
• High financial acumen with experience in budgeting and financial reporting.
• Knowledgeable in safety protocols, industry standards, and quality assurance.
• Proficient in operations management software and Microsoft Office Suite.

Interested in the Position?

Professionals with a strong background in field service management, project management, and/or operations in the automotive lift, garage equipment, construction, and/or similar industries are encouraged to apply! Submit your resume and cover letter to Kane Angell, HR Business Partner, at KaneA@advantagelifts.com.

Job Type: Full-time

Pay: $120,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What are your salary expectations?

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Hanover, PA 17331 (Required)

Ability to Relocate:

• Hanover, PA 17331: Relocate before starting work (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Salary : $120,000 - $150,000