What are the responsibilities and job description for the Content Administrator position at Automotive Parts Associates?
Automotive Parts Associates (APA) is hiring! We are searching for an individual to join our team as Content Administrator. Located in Collierville, TN, this position is fulltime and requires the individual to be local and able to work in the office 4 days a week. Serious inquiries only. Please email resume to hq@apa.parts.
The Content Administrator will be responsible for the overall management and support of the APA Information and Pricing Portal. This role will ensure the portal is up-to-date, accurate, and functioning efficiently while maintaining effective communication with both internal teams and external suppliers.
Responsibilities
Management of the APA Information and Pricing Portal:
- Add new users to the portal, including APA, TruStar, and suppliers.
- Train new and existing users on the portal and its functionalities.
- Provide ongoing assistance to suppliers with any issues or questions related to the portal.
- Set up all APA suppliers to receive information emails and other relevant communications.
Supplier Communication & Training:
- Maintain price sheet guidelines and procedures.
- Evaluate supplier information for accuracy and completeness.
- Provide support for supplier training and foster continual improvement.
- Communicate system and procedure changes to suppliers and distributors in a timely manner.
Content & Data Quality:
- Continuously work with the Product Team and Suppliers to ensure that the content on the portal meets all quality standards.
- Identify and resolve any data conflicts in a timely manner and follow up with relevant parties to ensure resolution.
Confidentiality & Security:
- Protect the organization's value by ensuring that all sensitive information remains confidential and secure.
Special Projects:
- Take on special projects as assigned by the management team.
Audit & Maintenance of Pricing Portal:
- Regularly audit the content and possibly remove outdated or irrelevant files from the Pricing Portal.
- Ensure that all information provided on the portal is accurate, coherent, and up to date.
- Assist with cost calculation for price changes, though this may remain the responsibility of the Product Team.
eBiz Management:
- Collaborate with the Product Team to negotiate supplier commitments and product assortments.
- Coordinate with the Finance team to ensure that suppliers are appropriately billed for administration and redemptions.
- Communicate promotional offers to Shareholders and Members.
Web Maintenace:
- Manage portal logins and user access.
- Update and maintain the website, including:
- Loading new program forms.
- Posting to the Supplier Spotlight.
- Updating logos.
- Posting current promotions and other relevant content.
Qualifications
- Strong attention to detail and ability to evaluate and maintain data accuracy.
- Excellent communication skills, both written and verbal.
- Ability to train and support suppliers and internal users on systems and processes.
- Strong organizational and problem-solving skills.
- Experience with content management systems or portals is a plus.
- Ability to work independently and manage multiple tasks and priorities.
- Confidentiality and discretion when handling sensitive information.
This role is essential for maintaining the smooth operation of the APA Information and Pricing Portal and ensuring consistent, high-quality data management for all users. The Content Administrator will play a crucial role in supporting both internal and external stakeholders.
