What are the responsibilities and job description for the Parts Associate position at AutoNation, Inc.?
Position Overview
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.
What are the day-to-day responsibilities?
- Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
- Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
- Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
- Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
- Stock incoming inventory in the correct location.
- Maintain the parts department in clean and orderly manner.
- Provide customers with needed information and offer additional sales opportunities.
- Create and maintain merchandising display to promote product sales.
- Provide an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Parts Retail Sales Associate is measured by achieving:
- Achieve Parts Sales Targets
- Achieve Customer Satisfaction Targets
What are the requirements for this job?
- High School diploma or equivalent
- Proven ability to provide an exceptional customer experience
- One year of experience in an automotive parts department.
- One year of sales experience
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
Company Overview
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Benefits
Click here to learn more about our Benefits.
Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
AutoNation is an equal opportunity employer and a drug-free workplace.
