What are the responsibilities and job description for the Senior Automotive Service Technician at Dodge Ram Broadway position at AutoNation, Inc.?
AutoNation Dodge Ram Broadway is NOW HIRING an experienced Senior Service Technician. Our ideal Service Tech will jump right in, working like a pro to bring our customers' vehicles back to life and get them road ready! Candidates will have previous experience working in a large MSO, or independently owned repair facility, and possess a deep understanding of the automotive repair life cycle.
Position Overview
The Senior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
We offer competitive benefits such as:
- Medical, Dental, Vision, Disability, and Life Insurance
- 401K with company match
- Company paid cancer insurance and basic life insurance for full time Associates
- Employee discounts for both Automobiles as well as internal vendor products and services, and so much more!
Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What are the day-to-day responsibilities?
- Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
- Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Senior Technician is measured by achieving:
- Targeted production
- Targeted sales
- Targeted Customer Satisfaction Index
What are the requirements for this job
- High School diploma or equivalent
- 2 years experience as an automotive technician
- Automotive technical training (varies based on store needs)
- Attention to detail
- Organization and follow-up skills
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
What are the opportunities for career growth?
Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
- Master-Certified Technician
- Service Advisor
- Service Management
AutoNation is an equal opportunity employer and a drug-free workplace.
KEYWORDS: Mechanical and engine repair, Brake Maintenance and repair, Drive Train, Electrical and Emission systems, Fuel systems, Tune-up engine components, Front end repair, Exhaust system repair, Parts ordering, Ford, Nissan, Toyota, Honda, Acura, Lexus, Infiniti, Chevy, Lincoln, Mercury, Volkswagen, VW, Fiat, BMW, Mercedes, Jaguar, Porsche, Audi, Volvo, Mazda, Subaru, Kia, Hyundai, Saturn, Suzuki, Mitsubishi, Jeep, Chrysler, Dodge, Ram, Chevrolet, Eagle, Buick, Land Rover, Hummer, Automotive Technician, Automotive Mechanic, Mechanic, Service Tech, Service Department, Service Center, Auto Shop, Master Technician, ASE, ASE Certified, Diesel, Truck, Firestone, Goodrich, dealership, car dealer, auto shop, A Tech, B Tech, C Tech, Lube, Oil Change, transmission, diesel, electric vehicle
Company Overview
AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.
Benefits
Click here to learn more about our Benefits.
Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
AutoNation is an equal opportunity employer and a drug-free workplace.
