Demo

Loss Recovery Specialist

AutoNation
Irvine, CA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/7/2025

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

This position will be responsible for debt collection of previously charged off customer accounts following vehicle repossession and / or other loss-related activity. The successful candidate will possess superior negotiating ability to work out repayment plans, or negotiating settlements when it is in the best interest of the company. This position also requires skip-tracing skills in order to locate assets for potential legal action against the debtor.

This individual will interact with the Legal Administrator when necessary to locate assets for post-judgement writs of garnishment or levy. This position will also have some interaction with the Bankruptcy Administrator and other members of the Loss Recovery team. The individual will provide regular updates to the Loss Recovery Supervisor on incoming recovery dollars for accurate reporting to upper management.

The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with CIG Financial policies and procedures and all state and federal regulations.

This position requires working a variable schedule, which may include late evenings and occasional weekends, as directed by management. This position is eligible for a monthly bonus, based upon the individual’s ability to meet a minimum goal target set by management.

  • Meet or exceed daily production standards by working an assigned queue of charged off accounts, contacting debtors or attempting to locate debtors.
  • Review new charge off accounts for appropriate action, determining whether deficiency collection efforts or legal pursuit are the most viable strategy.
  • Utilize skip-tracing skills to locate post-judgement debtors in order to execute writs of garnishment and / or bank levy.
  • Follow up with debtors on scheduled repayment plans to ensure consistent recoveries.
  • Within established guidelines, negotiate settlement arrangements with debtors in order to maximize potential recoveries.

Essential Knowledge, Skills and Licenses

  • Excellent verbal and written communications skills.
  • Ability to organize various tasks and prioritize workloads while managing to deadlines.
  • Superior customer service and negotiation skills.
  • Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act.
  • Superior skip-tracing skills, and be familiar with standard skip-tracing tools.
  • Self-motivated, comfortable working independently, with strong attention to detail.
  • Bi-lingual in English and Spanish is preferred.
  • Education and / or Experience

  • High school degree or GED is required.
  • Minimum three years previous experience in the consumer financial services industry is required, and automobile financing experience is preferred.
  • Minimum two years previous experience in bad debt / charge off collections is required.
  • The expected hourly pay for this position is $30.00 / hr

    Exciting Benefits and Perks Await You :

    Competitive compensation and 401k matching

    Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

    Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

    Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

    Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

    AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

    Salary : $30

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Loss Recovery Specialist?

    Sign up to receive alerts about other jobs on the Loss Recovery Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $95,171 - $112,687
    Income Estimation: 
    $53,749 - $70,310
    Income Estimation: 
    $108,352 - $127,941
    Income Estimation: 
    $62,078 - $83,358
    Income Estimation: 
    $74,557 - $101,289
    Income Estimation: 
    $43,046 - $55,491
    Income Estimation: 
    $48,405 - $61,728
    Income Estimation: 
    $46,910 - $59,922
    Income Estimation: 
    $53,414 - $68,805
    Income Estimation: 
    $55,700 - $72,785
    Income Estimation: 
    $62,078 - $83,358
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at AutoNation

    AutoNation
    Hired Organization Address Ridgeland, SC Full Time
    AutoNation Collision Center Hilton Head Position Overview: At AutoNation, getting customers back on the road is what dri...
    AutoNation
    Hired Organization Address Ridgeland, SC Full Time
    AutoNation Collision Center Hilton Head Position Overview The Collision Parts Coordinator assists the collision technici...
    AutoNation
    Hired Organization Address Tempe, AZ Full Time
    AutoNation Toyota Tempe At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast...
    AutoNation
    Hired Organization Address Des Plaines, IL Full Time
    AutoNation Mobile Service Chicago AutoNation Mobile is hosting a VIRTUAL HIRING EVENT on Wednesday, Thursday and Friday,...

    Not the job you're looking for? Here are some other Loss Recovery Specialist jobs in the Irvine, CA area that may be a better fit.

    Retail Loss Prevention Specialist

    Gatekeeper Systems, Inc., Forest, CA

    Claims Loss Reporting Specialist

    MS ACSC Management Services Inc, Costa Mesa, CA

    AI Assistant is available now!

    Feel free to start your new journey!