What are the responsibilities and job description for the Technical Communicator/Writer (I-IV) position at Autonomous Solutions?

Job Description

About Us

At Autonomous Solutions, Inc. (ASI), we are a global leader in vehicle automation solutions. Our technology enables safe, efficient, and scalable automation for industries such as mining, agriculture, construction, and more. With a commitment to innovation and excellence, ASI continues to push the boundaries of what is possible in autonomous technology. Our Mission is to help you reach your potential through innovative robotic solutions. We pride ourselves in our core values : Safe, Simple, Transparent, Growth, Humble, and Attention to Detail.

About the Role

We are hiring Technical Communicators / Technical Writers at multiple levels (I-IV) to create and maintain documentation for ASI's robotic vehicle systems. These roles involve writing software documentation, installation guides, training materials, and regulatory documentation. The complexity of tasks and level of leadership responsibility will scale based on the level of the position.

Let's be clear : We're not writing manuals for toaster ovens. We're writing manuals for robotic vehicles of all shapes and sizes, from small security bots to 400-ton trucks.

This is a fast-paced, cutting-edge role that requires proactiveness, self-motivation, and sharp critical thinking. You must be a writer, listener, and diplomat, collaborating across teams to produce high-quality documentation that is both technical and accessible.

Job Duties by Level

Technical Communicator I

Assist in writing and maintaining software and hardware documentation (e.g., installation guides, user manuals, training materials).
Work under close supervision, learning structured authoring tools like Paligo, MadCap Flare, or Docbook.
Use Microsoft Office, Confluence, and Jira to track and manage documentation tasks.
Participate in content reviews with subject matter experts, engineers, and testers.
Gain familiarity with technical illustrations and diagrams using tools like Adobe Illustrator and Draw.io.

Technical Communicator II

Includes Level I duties )

Take ownership of entire sections of documentation, ensuring accuracy and clarity.

Collaborate directly with engineering and product teams to refine documentation processes.

Manage version-controlled documentation using Paligo's built-in versioning system.

Contribute to UI / UX documentation and user experience guidelines.

Assist in improving documentation review workflows and stakeholder engagement.

Technical Communicator III

Includes Level II duties )

Lead complex documentation projects across multiple product lines.

Develop and implement documentation standards and best practices.

Work with Mobius (ASI's internal software platform) to document system functionality.

Conduct usability research, gathering feedback from internal users and customers.

Train engineers and product teams on documentation tools and writing best practices.

Technical Communicator IV

Includes Level III duties )

Define and execute ASI's technical communication strategy, aligning documentation with product goals.

Develop training materials and documentation frameworks for long-term scalability.

Mentor junior technical writers, setting documentation priorities across multiple teams.

Own high-stakes documentation projects, such as regulatory compliance and external customer documentation.

Optimize content management systems and introduce new documentation automation processes.

Requirements by Level

Technical Communicator I

0-2 years of technical writing experience or relevant coursework.

Bachelor's degree in Communications, Technical Writing, Engineering, or 4 years of relevant professional experience.

Basic experience with structured authoring tools such as Paligo, MadCap Flare, or Docbook.

Familiarity with Jira, Microsoft Office, and Confluence.

Strong ability to write clear, concise, and error-free documentation.

Technical Communicator II

Includes Level I requirements )

2-4 years of technical writing experience in a software, robotics, or automation-related industry.

Intermediate proficiency in Paligo, MadCap Flare, Docbook, or DITA.

Hands-on experience with Adobe Illustrator, Photoshop, and Draw.io for documentation visuals.

Experience improving documentation workflows and collaborating with engineering teams.

Technical Communicator III

Includes Level II requirements )

4-7 years of experience writing technical documentation for highly technical products.

Expertise in structured authoring tools and content management systems.

Strong UX writing experience and ability to conduct usability research.

Experience working with version-controlled documentation and managing documentation lifecycles.

Technical Communicator IV

Includes Level III requirements )

7 years of experience in technical writing, with a proven ability to own and execute large documentation projects.

Deep expertise in documentation strategy, compliance writing, and stakeholder engagement.

Strong experience developing and optimizing content management systems.

Ability to lead cross-functional documentation initiatives and mentor other writers.

Travel Requirements

Technical Communicator I-II : Minimal travel (

Technical Communicator III-IV : 5-15% travel, with occasional site visits or customer engagements.

Benefits

ASI offers a comprehensive benefits package , including :

401k with employer match

Generous HSA contribution

Employee Stock Ownership Plan

PTO, Paid Holidays, and Flextime

ASI covers 90% of employee medical plan costs

EEO Statement

At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.

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Technical Communicator/Writer (I-IV)

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