What are the responsibilities and job description for the Automotive Service Manager position at AutosbyNelson?
- Oversee the Service Department, Technicians and Service Advisors
- Forecast goals and objectives for the department and strive to meet them
- Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
- Work with Shop Foreman to ensure customers vehicles are serviced properly and in a timely manner
- Attend Manager meetings and conduct Service Department meetings
- Must be results-driven, highly energized, and a customer service-oriented leader
- Must have a passion for taking care of customers
- Handle and resolve customer complaints
- Motivate, train, develop, and reward employees
- Will communicate with customers about maintenance and service work needed efficiently
Qualifications/Requirements – Service Manager:
- Previous dealership Service Manager experience preferred, but we will train candidates with Assistant Manager or Shop Foreman experience
- Knowledge of dealership warranty process and policies; principles and processes for providing customer service
- The ability to identify causes of operating errors and the knowledge to create and implement corrective actions
- The ability to use good judgment in challenging situations
- A professional demeanor when interacting with customers
- Must have a valid driver’s license and have and maintain an acceptable, safe driving record.
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Must be authorized to work in the U.S. without sponsorship and be a current resident
- Must pass pre-employment testing to include background checks, MVR, and drug screen
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Service Management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $50,000 - $80,000
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