What are the responsibilities and job description for the Account Manager position at Autosep Technologies LLC?
The Account manager fosters development and implementation of new customers as well as nurturing existing customer relationships. In addition, he/she assists the Business Development Manager for related tasks and projects.
Skills & Abilities
Education: Bachelor’s degree in management or related sales experience in the oilfield industry.
Experience: 5 years in the oil and gas industry, flowback operations, or production with a high emphasis on customer interaction. Must have industry contacts in Appalachia. This individual needs to hit the ground running.
Other Requirements: Must successfully pass a pre-employment background check and drug screen.
Skills & Abilities
Education: Bachelor’s degree in management or related sales experience in the oilfield industry.
Experience: 5 years in the oil and gas industry, flowback operations, or production with a high emphasis on customer interaction. Must have industry contacts in Appalachia. This individual needs to hit the ground running.
Other Requirements: Must successfully pass a pre-employment background check and drug screen.
Position Details
FLSA Status: Exempt with Bonus Plan
Job Status: Full-time
Amount of Travel Required: 50%
Reports to: Business Development Manager
Direct Reports: None
Work Schedule: Maintains a flexible work schedule to meet the demands of industry – hours may be long and irregular.
FLSA Status: Exempt with Bonus Plan
Job Status: Full-time
Amount of Travel Required: 50%
Reports to: Business Development Manager
Direct Reports: None
Work Schedule: Maintains a flexible work schedule to meet the demands of industry – hours may be long and irregular.
Full Duties
Execute sales plan per assigned customer
Maintain and service the developed customer base through periodic communication in the form of personal visit, email and phone discussions.
Develop new customers by fostering new relationships and promoting the company culture, performance, and equipment specifications.
Maintain a call log of all customer communication within the CRM system.
Provide location visits promoting customer service
Design presentations for customers.
Manage and interpret customer requirements.
Ensure Customer Surveys are up to date, and work with company analyst to prepare quarterly analysis of customer base KPI and customer surveys.
Represent the company at relevant trade exhibitions, and events as assigned.
Discuss new technology ideas, research findings, gather equipment information, and complete “what's out there” projects as assigned.
Provide presentations and simulator demonstrations as required for customers.
Gather information to update customer profile / CRM daily/weekly
Assist in pricing and bid completion as needed.
Act as relief personnel for the Business Development Manager ensuring understanding of tasks to allow continuing operations in his/her absence.
Maintain and service the developed customer base through periodic communication in the form of personal visit, email and phone discussions.
Develop new customers by fostering new relationships and promoting the company culture, performance, and equipment specifications.
Maintain a call log of all customer communication within the CRM system.
Provide location visits promoting customer service
Design presentations for customers.
Manage and interpret customer requirements.
Ensure Customer Surveys are up to date, and work with company analyst to prepare quarterly analysis of customer base KPI and customer surveys.
Represent the company at relevant trade exhibitions, and events as assigned.
Discuss new technology ideas, research findings, gather equipment information, and complete “what's out there” projects as assigned.
Provide presentations and simulator demonstrations as required for customers.
Gather information to update customer profile / CRM daily/weekly
Assist in pricing and bid completion as needed.
Act as relief personnel for the Business Development Manager ensuring understanding of tasks to allow continuing operations in his/her absence.
Position Qualifications
Accountability & Dependability – Take personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
Adaptability & Flexibility – Adapts to changing business needs, conditions and work responsibilities. Detail Oriented – Ability to pay attention to the minute details of a project or task.
Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
Communication – Ability to communicate effectively, both oral and written, clearly and concisely.
Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables.
Problem Solving – Resolves difficult or complicated challenges.
Disclaimer
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
EOE Statement
Deep Well Services is an Equal Opportunity Employer. Deep Well Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.