What are the responsibilities and job description for the Auto dealer receptionist position at autoshow sales and service?
About us
Autoshow Sales and Services is a small business in AUTOMOTIVE. We are professional, agile, innovative and our goal is to Constant improvement and to be best in class.
A senior auto dealer receptionist is a more experienced receptionist who plays a vital role in maintaining excellent customer service and administrative efficiency at the dealership. Some key aspects of this role include:
Supervision: Leading and guiding other receptionists or administrative staff.
Customer Service: Providing top-notch customer service, handling complex customer inquiries, and resolving issues.
Problem-Solving: Solving challenging situations and customer problems.
Quality Assurance: Ensuring the reception area maintains a professional and welcoming appearance.
Appointment Management: Managing appointments and coordinating with different departments for a smooth customer experience.
Information Resource: Being a go-to source of information for customers and staff.
Administrative Tasks: Handling paperwork and data entry with precision and efficiency.
Conflict Resolution: Resolving customer complaints diplomatically.
Communication: Maintaining clear communication within the dealership.
Training and Development: Assisting in training new staff members.
Team Leadership: Promoting a positive team atmosphere.
Security and Safety: Ensuring dealership safety and adhering to security protocols.
Project Management: Contributing to projects that enhance administrative and customer service processes.
In this role, your experience and leadership help maintain high standards of service and efficiency within the dealershi
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends only
Experience:
- automotive: 3 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $18 - $20