Demo

BDC Manager/Call Center Manager

Autoshow sales and service
Fort Lauderdale, FL Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Oversee daily operations of BDC Department.

Recruit and train BDC Coordinators.

Download Customer lists into CRM Solution.

Download Customers from DMS on a regular basis.

Run daily/weekly/monthly BDC Department reports according to pre-determined metrics
and track results.

Prepare individual Call Results Report for each Coordinator for measurement.

Record and listen to actual Customer/Coordinator calls.

Train Coordinators through reviewing recorded and live call conversations and outcome.

Determine Customers to contact based on current marketing initiatives.

Review performance and develop improvement actions.

Interface with other Department Heads.

Participate in Dealership Management meetings.

Please apply to Amin (954)214-1599
Autoshow Sales and Service
440 South State rd 7,
Plantation,
FL 33317

  • Principals

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Flexible schedule

This Company Describes Its Culture as:

  • Aggressive -- competitive and growth-oriented
  • Team-oriented -- cooperative and collaborative
  • Outcome-oriented -- results-focused with strong performance culture

Schedule:

  • Monday to Friday
  • Weekends required
  • Holidays required
  • Day shift
  • Night shift

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • Open to applicants who do not have a college diploma

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

  • 401(k) 2% match
  • Flexible schedule
  • Referral program

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Evening shift

Supplemental Pay:

  • Performance bonus

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $50,000 - $80,000

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