What are the responsibilities and job description for the BDC Manager/Call Center Manager position at Autoshow sales and service?
Oversee daily operations of BDC Department.
Recruit and train BDC Coordinators.
Download Customer lists into CRM Solution.
Download Customers from DMS on a regular basis.
Run daily/weekly/monthly BDC Department reports according to pre-determined metrics
and track results.
Prepare individual Call Results Report for each Coordinator for measurement.
Record and listen to actual Customer/Coordinator calls.
Train Coordinators through reviewing recorded and live call conversations and outcome.
Determine Customers to contact based on current marketing initiatives.
Review performance and develop improvement actions.
Interface with other Department Heads.
Participate in Dealership Management meetings.
Please apply to Amin (954)214-1599
Autoshow Sales and Service
440 South State rd 7,
Plantation,
FL 33317
- Principals
Additional Compensation:
- Commission
- Bonuses
- Store Discounts
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Flexible schedule
This Company Describes Its Culture as:
- Aggressive -- competitive and growth-oriented
- Team-oriented -- cooperative and collaborative
- Outcome-oriented -- results-focused with strong performance culture
Schedule:
- Monday to Friday
- Weekends required
- Holidays required
- Day shift
- Night shift
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- Open to applicants who do not have a college diploma
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k) 2% match
- Flexible schedule
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
Supplemental Pay:
- Performance bonus
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $50,000 - $80,000
