What are the responsibilities and job description for the Digital Consultant position at AutoSweet?
Job Description
Job Description
Digital Consultant (Remote)
Are you looking to start a career in account management and customer service within the digital advertising and automotive industries? AutoSweet is seeking a Digital Consultant to join our team. This job is an entry level account management position. In this role, you will serve as the primary point of contact for clients, assisting them with their marketing campaigns, ensuring retention, and identifying upsell opportunities. This is a fully remote position, perfect for individuals with strong communication and organizational skills who are eager to learn and grow.
Job Responsibilities :
Handle inbound client requests and provide timely support.
Communicate campaign performance updates to clients.
Monitor client satisfaction and work to reduce churn.
Identify and present upsell opportunities to existing clients.
Collaborate with internal teams to ensure efficient service delivery.
Maintain accurate client records and account details.
About AutoSweet
AutoSweet is a leading digital marketing technology and full-service agency that helps automotive dealerships across the USA thrive in the digital age. Founded in 2004 and based in Columbus, Ohio, we provide a comprehensive suite of solutions including our proprietary AutoSweet Marketing Platform (AMP), Facebook and Instagram advertising, Google Ads, SEO, email marketing, reputation management, and dealer websites. AutoSweet empowers dealerships to increase website traffic, generate leads, and ultimately sell more cars through cutting-edge technology, expert guidance, and transparent reporting.
As a Meta Marketing Partner and Google Partner, AutoSweet has a proven track record of success in the automotive industry. We are committed to building strong relationships with both independent and franchise dealerships, offering tailored solutions and 24 / 7 access to performance dashboards. Expanding beyond our automotive roots, AutoSweet now offers full-service marketing solutions for businesses in any industry, bringing its results-driven approach to a wider market.
Pay : $30,000 - $40,000 annually
Benefits :
Medical, dental, and vision insurance
401K with employer matching
Paid time off
Flexible work hours
Required Skills :
Strong organizational skills with the ability to manage multiple accounts effectively.
Excellent written and verbal communication skills for both client and internal team interactions.
Ability to learn and adapt to new platforms and technology quickly.
A proactive and solution-oriented mindset.
Desired Skills :
Prior experience in customer service, account management, or the automotive industry is a plus but not required.
Familiarity with marketing, digital advertising, or SaaS platforms.
Experience working remotely or managing client relationships in a virtual environment.
Company Description
AutoSweet is a small, privately owned technology company based in Columbus, Ohio. Founded in 2004, we specialize in building marketing automation software for car dealers in the US. In 2023 we purchased a full-service marketing agency, allowing us to broaden our scope and venture into the non-automotive space. While we now service clients from all types of industries, we are still heavily focused on automotive.
Company Description
AutoSweet is a small, privately owned technology company based in Columbus, Ohio. Founded in 2004, we specialize in building marketing automation software for car dealers in the US. In 2023 we purchased a full-service marketing agency, allowing us to broaden our scope and venture into the non-automotive space. While we now service clients from all types of industries, we are still heavily focused on automotive.
Salary : $30,000 - $40,000