What are the responsibilities and job description for the Automotive Service Manager position at AUTOTRUST REPAIRS?
We are seeking an experienced and dedicated Automotive Service Manager to lead our service department. The ideal candidate will possess a strong background in automotive repair and customer service, with the ability to manage a team effectively while ensuring high-quality service delivery. This role requires a passion for the automotive industry and a commitment to providing exceptional customer experiences.
*Responsibilities*
- Oversee daily operations of the service department, ensuring efficient workflow and high standards of service.
- Manage and train service staff, including technicians and service writers, to enhance their skills and productivity.
- Develop and implement service processes that improve customer satisfaction and operational efficiency.
- Handle customer inquiries and complaints professionally, ensuring timely resolution.
- Maintain accurate records of services performed, parts used, and customer interactions.
- Collaborate with the sales team to promote automotive services and maintain strong relationships with customers.
- Ensure compliance with safety regulations and company policies in all service operations.
- Stay updated on industry trends, new technologies, and best practices in automotive repair.
*Requirements*
- Proven experience in automotive service management or a similar role.
- Strong knowledge of vehicle maintenance, brake repair, shocks struts, alignment, and other automotive services.
- Excellent customer service skills with a focus on building long-term relationships.
- Proficiency in service writing and managing repair orders effectively.
- Ability to lead a team while fostering a positive work environment.
- Strong organizational skills with attention to detail.
- Familiarity with automotive sales processes and inventory control.
Join our team as an Automotive Service Manager where you can make a significant impact on our operations while delivering outstanding service to our valued customers.
Job Type: Full-time
Pay: From $1,000.00 per week
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $1,000