What are the responsibilities and job description for the Customer Service Associate position at AUTOTRUST REPAIRS?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with their inquiries about their vehicles, process transactions, and ensure a positive service experience. Your ability to communicate effectively and handle various customer interactions will be key to your success in this position.
Duties
- Greet customers warmly and assist them with their inquiries in a friendly manner.
- Engage in upselling techniques to enhance customer satisfaction and increase sales.
- Assist the Store Manager as needed.
- Address customer complaints or issues promptly and professionally.
Experience
- Previous experience in retail sales.
- Excellent communication skills with a focus on customer satisfaction and relationship building.
Join our team today and contribute to creating an outstanding shopping experience for our valued customers!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 45 per week
Benefits:
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $15