What are the responsibilities and job description for the Service Advisor position at Autoworx Robinson?
The Autoworx organization has automotive repair facilities throughout the Pittsburgh region. We're seeking a Service Advisor who has excellent customer service, sales and management experience. Someone who is dedicated to maintaining high standards in the workplace to support our mission of delivering a world-class customer experience.
The ideal candidate will be a goal-focused professional aimed at strategic planning of people and resources to exceed business plans, with proven success in continuous professional development, process improvement, and peer development. High focus on cultivating and managing diverse teams, collaboration, and creative problem-solving through dedicated leadership skills.
We offer tremendous growth potential, including stock options, profit sharing and equity partnership opportunities.
To learn more about this opportunity, please submit your resume for consideration.
Primary Service Advisor Responsibilities:
- Setting, confirming and preparing for appointments to expedite the customer’s service experience
- Greeting customers in a timely and friendly manner
- Determining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspection
- Producing repair orders for customers with full transparency including cost and time estimates
- Communicating frequently with managers, technicians and vendors to ensure timely completion of work
- Follow-up with customers on the status of their vehicle
- Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information
Qualifications
- Strong desire to provide an exceptional customer experience.
- Ability to achieve targeted goals
- Ability to thrive in a fast-paced environment demonstrating communication and interpersonal skills
- Valid in-state driver’s license and an acceptable, safe driving record
Job Type: Full-time
Pay: $45,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
License/Certification:
- Driver's License (Required)
Work Location: Multiple locations
Salary : $45,000 - $125,000
