Director of Product Management

What We Do:

At Autura, we’re revolutionizing the towing and recovery industry with cutting-edge software that makes a real difference for our customers. From towing service providers to local governments, our tools—like Towing Management Systems, ARIES Dispatch, and Impound solutions—are designed to simplify operations, boost safety, and drive success. Joining Autura means being part of a team that’s passionate about innovation, collaboration, and making the world a little safer and smarter every day. Ready to help us pave the way?

About the Role:

The Director of Product Management will be responsible for the development and success of the Private Towing segment of our portfolio, primarily focused on TMSs (Towing Management System). This individual will own the roadmap, prioritize features, and guide the product lifecycle from ideation to launch and beyond.

This is a player-coach role. The Group Product Manager will mentor and grow two other Product Managers focused on private towing operators. The ideal candidate will have a deep understanding of product management, experience in developing software solutions, and a passion for delivering value to customers through intuitive and impactful products, while positively influencing direct reports and the broader team.

What You’ll Be Doing:

• Shape and ensure the delivery of the roadmap for multiple Towing Management Systems
• Collaborate with cross-functional teams, including engineering, design, sales, and marketing, to drive the development and launch of product features
• Gather and analyze customer feedback and market trends to inform product decisions and identify new opportunities for growth and improvement
• Define and understand product requirements, ensuring investments create measurable value
• Manage the product lifecycle, including product release plans, timelines, and post-launch analysis to ensure continuous improvement
• Monitor product performance using key metrics and adjust strategies as needed to meet objectives
• Communicate product plans, progress, and results to stakeholders and senior
• management
• Engage with customers and users to understand their needs and incorporate their feedback into the product development process
• Champion user-centric design and advocate for the best user experience throughout the product development cycle

About You:

• 5 years of experience as a Product Manager, preferably in the towing, transportation, or field services industries
• Proven ability to manage and deliver software products from concept to launch
• Technical acumen with an understanding of software development processes
• Excellent analytical skills and the ability to make data-informed decisions
• Outstanding communication and collaboration skills to work effectively with cross-functional teams
• Experience equipping software development teams with the information they need to be successful
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Familiarity with agile development methodologies and tools
• Bias for action and appreciation for in-person customer visits and discovery
• Passion for user experience and building customer-centric products

Who We Are & Benefits:

Autura is committed to providing modernized benefits and cultural perks.

• Competitive pay and annual performance reviews
• Option for 100% fully paid benefits package including health, dental, vision
• 401(k) with a matching company contribution
• Open Paid Time Off
• 100% Remote work

Autura is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. We purposefully cultivate a workplace where team members can thrive authentically and tenaciously to innovate, grow, and achieve both individual and shared goals. We recognize that creating an inclusive environment requires continuous effort and a willingness to adapt. As we continue to grow, we will proactively adapt our practices to embrace the diverse future ahead, promoting a culture of opportunity for all.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

For this role, the base salary range is $165,000 - $175,000. Total compensation also includes a competitive benefits package. A salary offer will be determined by several factors including experience, skill level, education, internal pay equity, and other relevant business considerations. We review all team members pay and compensation programs regularly to ensure competitive and fair pay.