What are the responsibilities and job description for the Reservations Ticketing Agent position at Auxillium USA?
Company Description
Auxillium USA focuses on creating the right Customer Experience for brands through designing, implementing, managing, and enhancing the customer interaction and data-handling environment with a focus on Customer Emotion. The company aims to make managing customer interactions easy and effective, bringing focus and confidence to brands. Auxillium is the customer care team that businesses have been waiting for.
Role Description
This is a full-time hybrid role for a Reservations Ticketing Agent located in Fort Lauderdale, FL, with the option for some work from home. The Reservations Ticketing Agent will be responsible for handling reservations, providing customer service, and sales in the travel and tourism industry.
Qualifications
- Communication and Customer Service skills
- Reservations and Sales skills
- Experience in the Travel & Tourism industry
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficiency in reservation systems and ticketing procedures
- Excellent problem-solving and decision-making abilities
- Previous experience in a similar role is a plus