What are the responsibilities and job description for the Lively, Talented FOH Team Member position at AV Priorities?
**Position Overview:**
We are seeking a dedicated and experienced top-notch FOH member to join our dynamic team.This role involves providing exceptional service to our guests while also assisting the bar staff in maintaining a smoothly running and well-stocked bar. The ideal candidate will possess excellent customer service skills, a strong work ethic, and the ability to work effectively in a fast-paced and high-energy environment.
**Key Responsibilities:**
Customer Service Excellence
- Greet and engage customers in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently, ensuring special requests are communicated to the kitchen staff.
- Provide knowledgeable recommendations about menu items, cocktails, and wine pairings to enhance the dining experience.
- Anticipate and address guests' needs promptly, ensuring a positive and memorable experience.
**Efficient Bar Support:**
- Assist bartenders in preparing and serving beverages, including mixing cocktails, pouring drinks, and garnishing as required.
- Maintain a clean and organized bar area, including wiping down surfaces, restocking glassware, and disposing of waste.
- Restock bar supplies and ingredients to ensure efficient operations during peak hours.
- Assist in maintaining inventory levels, notifying management of any low stock items.
**Operational Support:**
- Collaborate with the kitchen staff to ensure accurate and timely delivery of food orders to customers.
- Assist in setting up and breaking down the bar area before and after shifts, ensuring it's properly stocked and clean.
- Monitor the cleanliness and hygiene of the bar and dining area, promptly addressing any issues.
**Teamwork and Communication:**
- Foster a positive and collaborative working relationship with fellow servers, bartenders, and other staff members.
- Communicate effectively with team members and management regarding any customer feedback, special requests, or issues that arise during shifts.
- Adapt to the changing needs of the restaurant, stepping in to support other areas when necessary.
**Safety and Compliance:**
- Adhere to all company policies, procedures, and safety guidelines, including responsible alcohol service practices.
- Maintain a clean and organized work environment in accordance with health and safety regulations.
**Qualifications and Skills:**
- Previous experience in a high-volume restaurant or bar setting is essential.
- Strong interpersonal and communication skills, with the ability to interact effectively with customers and team members.
- Exceptional multitasking abilities and a keen attention to detail.
- Knowledge of cocktails, wines, and food menu items is preferred.
- Ability to work evenings, weekends, and holidays as needed.
- Physical stamina and the ability to stand, walk, lift, and carry items for extended periods.
- Positive attitude, team player, and willingness to go the extra mile to ensure guest satisfaction.
**Benefits:**
- Competitive compensation and tips structure.
- Opportunities for career growth within a dynamic and expanding hospitality group.
- Staff discounts on food and beverages.
- Positive and inclusive work environment.
If you're passionate about delivering exceptional service, have a strong work ethic, and thrive in a fast-paced environment, we invite you to apply for the position of server / barback. Join our team and contribute to creating unforgettable experiences for our valued guests.
Job Types: Full-time, Part-time
Pay: $22.76 - $27.41 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $23 - $27