Job description :
Top 3 must-have skills / requirements :
1) Excellent writing / reading and fluent in both Korean / English professionally (min 2 yrs Corp Experience)
2) Must have excellent database experience in managing confidential HR payroll and analytics
3) Must have CAN DO spirit to be available all times as a concierge to Expats
As a HR Specialist is responsible in providing services to the HR department and supporting Korean Expatriates who are dispatched from HQ.
The position will provide data management and support of expatriate benefit operations under close supervision of Expat HRBP
Responsibilities :
- With the supervision of Mobility Talent Team lead, regularly communicate with the internal HR teams on daily support and operations and expatriates benefit inquiries
o Support Expats for their US onboarding to support ONSITE APPEARNCE to facilitate US Govt Doc such as DMV, SSA, USCIS, Bank etc
o Provide support 24 / 7 ADHOC OPERATION as required for emergency site visit such as ER, Accident scenes, and other urgent matter during emergency
o Provide ORIENTATION AND OTHER ON-BOARDING SUPPORT to expats upon arrival, including assistance with housing and other personal matters
o Support HR EVENTS TO FACILITATE AND COORDINATE YEAR ROUND EVENTS for expats including in-house or external seminars and recreation activities
Collect expatriates data to accurately process and store various HR data by maintaining an electronic filing system with appropriate naming and categorization of electronic documentsManage expatriate database daily on updating confidential HR documents and profile to integrate on the tax, payroll, and benefit managementPrioritize and manage service to expatriates based on business objectives and customer needsWork closely within the team and other HR departments in order to gather, analyze, and interpret data.Build strong relationships with coworkers in order to share ideas and strategies.Utilize data and research to inform the development of current practice and policyAs an interpreter, admin is responsible for using his / her knowledge of multiple languages (Korean / English) to help Korean expats communicate with locals.Assist in coordination of onboarding / off boarding process of expatriates when needed including asset placement, housing support, benefit inquiries and other HR related areas of their US benefit questions.Providing assistance to administrative duties required within HR team to support any adhoc or required assistance within mobility talent team.Requirements :
Bachelor’s degree in finance / HR or related fieldMinimum 2 years experience in Corporate environmentBilingual Korean and English Skills (Reading / Writing / Speaking)Proficient in advance excel Vlookup, Powerpoint, MS OfficeDemonstrated problem solving and negotiation skills.Demonstrated ability to build and maintain client relationships (customer service skills)Strong verbal and written communication skills.Adaptable to change and fast-acting.Excellent organizational / planning / time management skillsQualifications :
Thorough knowledge of Korean business culture, etiquette and practices.Experience in administering and applying corporate policies at the individual levelStrong interpersonal verbal / written skills; especially in person, on a client site. This is critical to relationship building and expectations.Attention to detail and commitment to HR responsibilities.Onsite customer facing experience.Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.Working independently and able to re-prioritization of tasks / events / commitments quickly based on contract, client, and business situations.Highly skills at prioritization, planning, working independently all within standard policies and business standards.Fluency in KoreanDress code : Business professional.
