Director of Deployment Services

General Description

The Director of Deployment Services is a leadership role, overseeing Project Services, Field Engineering, Production, and Procurement to ensure successful execution of company objectives. This position requires a leader with operational expertise to align departmental efforts with organizational goals.

This role requires a leader who understands the company's strategic goals and objectives and can effectively lead the execution of the day-to-day work. Exceptional communication and collaboration skills are essential to foster transparency and teamwork across teams and stakeholders both internal and external to ensure objectives are met and supply chain issues are managed. The Director will develop and implement processes, and best practices to enhance efficiency, productivity, and cost-effectiveness, while delivering high-quality outcomes.

Working closely with the Director team and department leads, this role sets priorities, establishes performance metrics, and addresses challenges proactively to drive measurable results. With a focus on operational oversight and process optimization, the Director ensures the department supports the company’s mission and long-term growth through a culture of excellence and accountability.

Essential Duties/Responsibilities

Leadership & Oversight: Manage teams within Project Services, Field Engineering, Production, and Procurement. Align departmental efforts with organizational goals to drive successful execution of company objectives. Works with our vendors to address supply chain issues and ensure a consistent flow of material to meet project needs. Provides support, guidance, and mentoring to the Deployment Services team. Identifies training needs and supports employee career growth.

Team Execution: Provide hands-on involvement in operational oversight and process optimization. Develop and implement tactics, processes, and best practices to improve efficiency and productivity. Enhance cost-effectiveness while ensuring high-quality outcomes. Establish clear performance metrics and address challenges proactively. Monitor and refine departmental operational processes to meet quality and performance standards. Drive initiatives that support long-term growth and sustainability within the organization.

Collaboration & Communication: Foster cross-organizational transparency and teamwork to ensure operational effectiveness and that teams and stakeholders are kept aware of objectives. Work closely with the Director team to ensure services support the company objectives. Partner with department leads to set priorities and maintain alignment with objectives.

Culture: Cultivate a high-performance culture focused on accountability, and continuous improvement. Promote innovation and problem-solving to enhance team capabilities. Ensure the department consistently delivers measurable values aligned with company goals.

Analytics & Reporting: Tracks operational performance by establishing KPIs, and providing analytical data mined from company tools required make decisions and implement corrective actions where needed, and keeping the leadership team updated on adherence to company goals.

Administrative Responsibilities: Includes overseeing day-day operations of the department including day-day task management, resource allocation, approving weekly time-entries, and ensuring efficient departmental coordination, and conducting performance evaluations and developing growth plans for direct reports.

Skills

Strong understanding and adherence to the vision, mission, and core values of Avail.

Ability to foresee challenges, quickly diagnose problems and support leadership team in resolving those issues.

Excellent communication and interpersonal abilities.

Ability to work as part of the leadership team.

Strong strategic thinking and leadership skills.

Highly organized and have great attention to detail.

Education & Experience requirements

Bachelor’s degree or Minimum of 10 years' experience in a relevant field required, Advanced degree preferred.

Proven track record of leading teams and achieving organizational goals required.

Project management experience and industry knowledge preferred.

Demonstrated experience in collaborating with external vendors.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear/listen.

While performing the duties of this job, the employee is regularly required to work with computers and keyboard.

Candidates should be able to lift up to 40 pounds

Demands associated with frequent travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel

Travel may be required up to 10% to visit suppliers and partners to maintain business relationships.

Avail Technologies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Management: 1 year (Preferred)

Work Location: In person