Analyst, Connectivity Solutions

The EDI Analyst provides support in researching, resolving, and documenting simple, standard processes or issues with system configuration and/or submitter and receiver integrations. The role is accountable for assessing, analyzing, and implementing solutions in a timely and efficient manner. The Analyst collaborates with internal and external partners, providers, and vendors by providing feedback, escalating issues as appropriate, creating documentation and managing deliverables. The Analyst may assist other teams in coordinating partner awareness on Availity functionality and production issues as requested by internal teams. The Analyst will also be required to carry out other duties, projects, or activities as specified by their management.

• Job Description

Role qualifications:

• 3 years related experience in a technology (information exchange) and/or health care environment)

• Experience working with healthcare and / or internet applications and clearinghouse

• Experience with Submitters, Vendors and/or Receivers/Payers

• Customer service and/or relationship management experience

• Associate degree in Computer Science or a related technology field or 1.5 years of technology experience would be considered in lieu of degree

• Knowledge of EDI and real-time transaction processing

• Working knowledge of X12 transactions; specifically, 837P, 837I, 835, 270/271, 276/277, 278

• Understanding of HIPAA implementation guides for claim and other transactions

What you will be doing:

• Post implementation analysis of EDI process and configuration

• Test and troubleshoots functionality of installed systems

• Identify and document technical issues to be escalated to product and system integration teams for resolution

• Provide feedback based on customer experiences to product and professional services teams for product and process improvements

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $300/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Availity perks for remote, hybrid and office-based associates:

• We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!

• All associates have the opportunity to have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization

• Availity holiday parties/events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule

• You like food trucks? We have them almost daily at our office (when we're back to normal)

• Like food trucks a little too much? We also have an onsite gym with showers

• We appreciate work/life balance! Need to get a quick break in between meetings? We have Ping Pong, Foosball, Arcade games, and XBox to help you decompress - and we have a massage therapist onsite once a week for a little relaxation too

• We've got you covered with free coffee, lemonade and tea anytime you want

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Screen

• Manager video interview

• Team video interview