What are the responsibilities and job description for the Life Sciences Account Executive - Client Solutions Practice position at Avalere Health?
About Avalere Health
Guided by a single mission to make EVERY PATIENT POSSIBLE, our Advisory, Medical, and Marketing capabilities move as one, ensuring every patient is identified, supported, treated, and cared for. Equally.
Avalere Health is a global strategic partner, perfectly formed to solve the biggest challenges in health—at pace and at scale. We are united across the product lifecycle, uniquely positioned to understand every angle of life, health, and the human condition. Partnering with our clients, we are building a world where healthcare is not a barrier. And no patient is left behind.
We are powered by our unique and proprietary model, SenseMaking. Combining strategic tools and human ingenuity, SenseMaking allows us to transform limitations into pathways, obstacles into possibilities, and intricacy into action. Our talented, diverse, and passionate team—known as SenseMakers—strive each day to make EVERY PATIENT POSSIBLE.
About the role
Avalere is seeking an Account Executive (AE) to join our Client Solutions practice, the function that drives sales, business development, and revenue generation activities across the firm. The ideal candidate will have a strong background in healthcare consulting and a proven track record of managing and growing client accounts. This role is critical in driving revenue growth and ensuring client satisfaction through strategic account management and business development activities.
What you'll do
Key Performance Indicators
About you
- Account Management: Manage and grow a portfolio of key accounts within the life sciences sector, ensuring high levels of client satisfaction and retention. Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for clients, addressing their needs and ensuring they receive exceptional service.
- Business Development: Identify and pursue new business opportunities within existing accounts. Develop and implement strategies to expand Avalere’s market presence within key accounts and achieve revenue targets. Identify new prospect contacts and engage with them to generate new pipeline opportunities.
- Consultative Selling: Understand client needs and industry challenges. Create and deliver tailored consulting solutions that add value and meet client objectives.
- Market Insights: Stay current with industry trends, market developments, and competitor activities. Use this knowledge to inform sales strategies and provide insights to clients.
- Collaboration: Work closely with cross-functional teams, including marketing, sales enablement, proposal development, and subject matter experts/project delivery teams, to ensure client needs are met and solutions are delivered effectively.
- Performance Tracking: Monitor and report on account performance, sales metrics, and client feedback. Use data to drive decision-making and improve account strategies.
- Revenue and Sales Growth: Percentage of sales targets met or exceeded via existing accounts. Pipeline generation in excess of pipeline required to hit sales goals.
- Client Satisfaction Scores: Ratings from client satisfaction surveys and feedback.
- Account Management and Engagement: Depth of services and solutions utilized by clients, number of meetings and touchpoints with key clients.
- Strategic Contributions: Participation in strategic planning through market and client initiatives.
- Operational Efficiency: Quality and management of the sales pipeline, accuracy of sales forecasts and projections.
- Bachelor's degree, Master’s degree in a health-related field a plus
- Range of 5-7 years of experience in account management, sales, or business development, preferably in the healthcare consulting industry.
- Proven track record of managing and growing client accounts and achieving sales targets.
- Excellent communication and interpersonal skills, with the ability to build strong client relationships and influence decision-makers.
- Strong analytical and problem-solving skills, with the ability to understand complex client needs and develop tailored solutions.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Knowledge of healthcare industry trends, regulations, and challenges is a must.
- Experience in preparing and proofing documents for senior-level audience
- Demonstrated ability to be flexible in a fast-paced environment
- Strong ability to multi-task and can prioritize work streams effectively under deadline, with timely execution and resolution of action items
- Ethical, confident, and creative, with a persistent "can do" attitude
- Commitment to working in a team environment with an emphasis on collaboration and maintaining positive relationship with colleagues and clients to achieve solutions-oriented goals
- Proactive mindset and approach, ability to think several steps ahead of known client and teammate needs, and suggest improvements to existing processes
- Open to feedback and learning; willing to coach and teach others
- Experience managing multiple initiatives/work streams simultaneously preferred
- Advanced Microsoft Office skills such as PowerPoint, Excel, and Word
What we can offer
Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.
At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.
We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.
We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.
We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.