Assistant Store Manager

Assistant Store Manager – King of Prussia, PA

How you’ll make a meaningful impact as an Assistant Store Manager:

Our success relies on the positive, can-do attitude of each member of the Avalon team. The Assistant Store Manager role is to utilize expert product knowledge, people skills and business acumen to support the implementation of the manager and business directives in ways that boost revenue and develop customer loyalty.

Joining Avalon Flooring brings the following perks and benefits to support you in your personal and professional journey:

• Competitive Salary plus Bonuses (Maximum bonus potential of $70k)
• 401(k) to help you invest in your future
• Employee Stock Ownership Program (ESOP), funded 100% by Avalon Flooring
• Medical, Dental and Vision insurance - multiple plan options available to support your needs
• Flexible Spending Accounts (FSA) to help you pay for medical, dependent and transit expenses tax free*
• Company-paid life and disability plus supplemental life
• Quantum Employee Assistance and Behavioral Health program to support you and your family
• 5 sick days, 10 vacation days and 6 paid holidays to support you in having an active life outside of work
• Room for career development and advancement
• Extensive training to ensure you’re well equipped to succeed
• Monthly work schedules so you can plan ahead
• Business casual dress code so you can be comfortable while you work
• Employee store discounts and more perks

Here is what you can expect in your role – also known as responsibilities:

Sales:

• Collaborate with Store Manager to understand and achieve budget and key performance indicators.
• Receive feedback and set clear goals through regular reviews with higher management.
• Demonstrate product knowledge and communicate promotions to the team.
• Support sales analysis and engagement with ProPartners.
• Identify and fill sales gaps and support team in achieving sales targets.

People Management:

• Foster a positive culture and provide coaching and mentorship to Sales Consultants.
• Give timely feedback and conduct regular check-ins with team members.
• Conduct performance reviews and provide training opportunities.
• Recognize and reward individual and team achievements.

Customer Experience:

• Lead by example in providing excellent customer service.
• Encourage team communication to address challenges and maintain positive reputation.
• Support customer service interactions and follow-ups.

Operations:

• Ensure correct pricing, signage, and displays in partnership with the merchandising department.
• Manage inventory, maintenance, and pricing updates.
• Oversee visual merchandising and promotional setups.
• Ensure efficiency in receiving process and safety procedures.
• Maintain store appearance and adhere to security procedures.
• Handle scheduling and timecard approvals for the sales team.
• Receive feedback and set clear goals through regular reviews with higher management.
• Demonstrate product knowledge and communicate promotions to the team.
• Support sales analysis and engagement with ProPartners.
• Identify and fill sales gaps and support team in achieving sales targets.

What You Bring to the Table:

• Willingness and ability to travel using your personal vehicle to our Metro Region locations: Cherry Hill, Deptford, Philadelphia, Warrington, King of Prussia, Wilmington
• The ability to work a 5-day, 40-hour work week (including most weekends)
• Comprehensive understanding of customer experience needs and the art and science of building genuine business relationships, qualifying, and closing deals
• Minimum of 3 years of management experience (including direct sales) required, 5 years is preferred
• Extensive knowledge and expertise in all retail products and services
• Ability to evaluate financial and business indicators and translate data into actionable information to drive results
• Ability to effectively troubleshoot sales gaps by dissecting themes and specific obstacles and design solutions to address issues
• Strong interpersonal and communication skills
• Sound judgement based on experience and facts to make business decisions
• Ability to get things done within a specified timeframe and pivot and adapt focus based on shifting in store and business priorities
• Commitment to embodying our values that are grounded in our company’s history, culture, and ethos:
• Do the Right Thing – Always using sound judgement, even when no one is looking
• Dedicate Yourself to Excellence – Doing what needs to be done, as well as it can possibly be done
• Be Larger than Life – Using your entrepreneurial spirit to create opportunities others wish they’d thought of first

Why you’ll love working with us:

We are committed to cultivating an environment where our team members love where they work and respect their colleagues as well as one that creates and maintains an inclusive work environment for all employees. We support diversity, equity, inclusion and belonging. We focus on our people first and demonstrate behaviors that represent our employee focused workplace that provides opportunities for growth and advancement within the company. Visit our really career page or navigate to www.avalonflooring.com to obtain more information on our team!

All offers of employment are contingent upon clean background check

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to travel and/or commute to multiple locations within our metro region?
• Do you have retail management experience? How many years?
• Do you have commission experience? How many years?

Work Location: In person

Salary : $75,000