What are the responsibilities and job description for the Banquet Bartender position at Avalon Palm Springs Hotel?
Essential Job Duties and Responsibilities
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Beverage Preparation & Service:
- Prepare and serve alcoholic and non-alcoholic beverages according to guest requests and hotel standards, ensuring each drink is served with precision and care.
- Create a variety of classic cocktails, wine pairings, and customized drinks as requested by guests.
- Ensure that all beverages are served promptly, with attention to presentation and guest preferences.
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Guest Interaction & Satisfaction:
- Provide attentive and friendly service to guests, ensuring all requests are met promptly and professionally.
- Engage with guests in a warm and friendly manner, offering recommendations or information about available drink options.
- Handle guest complaints and concerns with professionalism, ensuring quick and effective resolution while maintaining a positive guest experience.
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Inventory & Stock Management:
- Monitor and maintain bar inventory, ensuring that all necessary ingredients, garnishes, and supplies are stocked for the event.
- Report low inventory levels to management and assist with inventory management, including receiving deliveries and restocking supplies as needed.
- Ensure proper storage of alcohol and other beverages to comply with hotel and legal requirements.
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Compliance & Safety:
- Adhere to all hotel policies, procedures, and local laws related to alcohol service, ensuring that all guests are served responsibly and in accordance with age restrictions.
- Monitor guest alcohol consumption and intervene as necessary to ensure a safe and responsible environment.
- Maintain a clean and safe work environment, following health and safety guidelines and using proper sanitation practices.
- A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.
- High school diploma or equivalent required.
- Minimum of 1–2 years of bartending experience, preferably in a banquet or event setting.
- Must be able to obtain and maintain a current Riverside County Food Handlers certification.
- Must be able to obtain and maintain a current TIPS/RBS (Responsible Beverage Service) certification.
- Strong knowledge of alcoholic and non-alcoholic beverages, cocktail recipes, and mixing techniques.
- Excellent customer service skills with the ability to interact with guests in a friendly and professional manner.
- Ability to work efficiently under pressure in a fast-paced, high-volume environment.
- Strong attention to detail and excellent organizational skills.
- Ability to follow instructions, manage time effectively, and adapt to changing event requirements.
- Ability to stand for extended periods of time and work in a fast-paced, physically demanding environment.
- Ability to lift and carry up to 25 pounds, including kegs, bottles, and bar equipment.
- Ability to work evenings, weekends, and holidays as required.
About Avalon PS HM, LLC
Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company—one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it’s also incredibly rewarding.
AVALON HOTEL & BUNGALOWS PALM SPRINGS
An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it’s no secret while Avalon’s sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.
Equal Opportunity Employer
At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.
Fair Chance Hiring
In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.