What are the responsibilities and job description for the House Attendant position at Avalon Palm Springs Hotel?
Job Summary
As a House Attendant, you will support the housekeeping team by maintaining the cleanliness and orderliness of public spaces and back-of-house areas in the hotel. Your role is essential in ensuring that the hotel’s common areas, guest corridors, and service areas are kept in pristine condition. You will assist in delivering a high standard of cleanliness and organization, contributing to the overall guest experience and operational efficiency of the hotel.
Essential Job Duties and Responsibilities
- Clean and maintain public spaces such as hotel lobbies, hallways, elevators, restrooms, and stairwells.
- Sweep, mop, dust, and vacuum common areas to ensure they meet hotel cleanliness standards.
- Ensure that public restrooms are fully stocked with necessary supplies (e.g., toilet paper, soap, hand sanitizer) and clean throughout the day.
- Clean furniture, windows, and any other surfaces in public spaces to ensure a welcoming environment for guests.
- Assist with cleaning and organizing back-of-house areas, including staff rooms, storage areas, and laundry rooms.
- Ensure that service areas are maintained in a clean, safe, and efficient manner.
- Collect and transport dirty linens and towels to the laundry room and deliver clean linens back to appropriate storage areas.
- Maintain cleanliness in the hotel’s supply closets and assist with the organization of cleaning materials and equipment.
- Provide assistance to other housekeeping team members as needed, including Room Attendants, Housekeeping Supervisors, and other staff.
- Respond to requests from guests or other departments promptly, such as delivering additional amenities or assisting with special requests.
- Assist with the transportation of guest luggage or items to and from rooms or designated areas when necessary.
- Ensure that housekeeping carts and storage areas are stocked with necessary cleaning supplies, linens, and amenities.
- Notify the housekeeping supervisor when supplies or equipment need to be replenished.
- Assist with organizing and rotating stock in supply closets to maintain an orderly inventory.
- Follow hotel health, safety, and sanitation procedures to ensure a clean and safe environment for both guests and staff.
- Use cleaning chemicals and equipment safely, ensuring adherence to proper safety standards and guidelines.
- Identify and report any safety hazards or maintenance issues to the appropriate department for resolution.
- Assist with cleaning guest rooms as needed, including restocking towels, amenities, or assisting with deep cleaning projects.
- Provide support during busy periods or special events by helping to ensure that public and service areas are clean and presentable at all times.
- Perform special cleaning tasks or projects as assigned by the housekeeping supervisor or manager.
- A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.
Education and/or Experience
- High School Diploma or equivalent required.
- Previous experience in housekeeping, cleaning, or maintenance in a hotel or similar environment is beneficial but not required.
- Knowledge of cleaning techniques and use of cleaning equipment is a plus.
Skills/Specialized Knowledge
- Strong attention to detail and the ability to ensure cleanliness and organization in public and service areas.
- Ability to work efficiently and independently, managing time effectively to complete cleaning tasks within designated timeframes.
- Good communication skills to interact with guests and other team members.
- Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals.
- Ability to assist with a variety of cleaning and maintenance tasks as needed.
Physical Demands
- Ability to sit or stand for extended periods of time.
- Ability to lift and move up to 50 pounds (e.g., linens, cleaning equipment).
- Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
- Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.
About Avalon PS HM, LLC
Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company—one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it’s also incredibly rewarding.
AVALON HOTEL & BUNGALOWS PALM SPRINGS
An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it’s no secret while Avalon’s sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.
Equal Opportunity Employer
At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.
Fair Chance Hiring
In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.
