What are the responsibilities and job description for the Mini Bar Attendant position at Avalon Palm Springs Hotel?
Job Summary
The Mini Bar Attendant is responsible for maintaining and restocking the mini bar in our hotel rooms and bungalows, ensuring it is stocked with appropriate beverages, snacks, and supplies. The Mini Bar Attendant ensures that all items are clean, functional, and properly accounted for, and they may assist with guest requests related to mini bar.
Essential Job Duties and Responsibilities
- Ensuring all rooms are fully stocked with required minibar items.
- Ensuring that minibar menus are current, in clean and defect-free state and placed by the minibar items in each room.
- Strictly abide by state liquor regulations.
- Maintain Services and facilities (i.e., hours of operation, menus, price range):
- Cleanliness, sanitation, and organization of work areas; rectify any deficiencies.
- Knowledge of P.O.S. and manual systems for processing and billing respective guest room usage of all minibar products consumed by guests.
- Generate and distribute charges for Minibar use in each guestroom utilizing the POS system.
- Process designated paperwork at the end of each shift and follow-up with front desk team to ensure all charges are posted correctly.
- Maintain security of designated keys.
- Monitor all minibar inventories and submit requisition(s) for all increase in stock for storage closet to ensure product is on hand for replacement of consumed items in guest rooms.
- Verify product dating to ensure no expired product is on display in guest rooms.
- Communicate on monthly Waste Log tracking sheets all expired / discarded minibar products.
- Keeping detailed logs of expired items & upcoming expired items for minibar.
- Keeping detailed records of inventory throughout the month.
- A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.
Education and/or Experience
- High school diploma or equivalent required.
- Additional education in hospitality, customer service, or a related field may be preferred.
- Previous experience in hospitality, housekeeping, or food and beverage service is preferred, but not required.
- Experience working with inventory management and maintaining detailed records is an asset.
- Familiarity with mini bar operations or front desk services is a plus.
Skills/Specialized Knowledge
- Excellent customer service skills.
- Attention to detail.
- Ability to maintain a clean and organized workspace.
- Strong communication skills.
- Ability to work independently and manage time efficiently.
- Knowledge of the hotel's offerings, such as beverages, snacks, and other mini bar products.
- Basic math skills to track inventory and charges.
- Previous experience in hospitality or food and beverage service is a plus.
Physical Demands
- The Mini Bar Attendant may work in shifts, including evenings, weekends, and holidays, depending on the hotel's operation hours.
- This role involves walking or standing for long periods and handling light lifting when restocking items.
About Avalon PS HM, LLC
Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company—one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it’s also incredibly rewarding.
AVALON HOTEL & BUNGALOWS PALM SPRINGS
An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it’s no secret while Avalon’s sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.
INGLESIDE ESTATE
At the historic Ingleside Estate & Melvyn’s Restaurant, an old Hollywood glamour runs deep: Built in the 1920’s for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn’s restaurant and lounge completes this picturesque setting to play and escape it all.
Equal Opportunity Employer
At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.
Fair Chance Hiring
In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.