What are the responsibilities and job description for the Room Attendant position at Avalon Palm Springs Hotel?
Job Description
Job Description
Job Overview :
We are seeking a diligent Room Attendant to join our team. The Room Attendant will play a crucial role in maintaining the cleanliness and tidiness of assigned rooms and public spaces in alignment with our company's standards. Additionally, delivering exceptional customer service to create memorable experiences for our guests is paramount.
Responsibilities :
- Ensure cleanliness and upkeep of assigned residences / units, promptly reporting any maintenance issues to uphold room / suite standards.
- Perform cleaning duties for residences / units, including bed-making, linen and terry changing, bathroom and kitchen cleaning, dusting, and vacuuming.
- Remove used linens, towels, and amenities from rooms / suites, restocking supplies as necessary.
- Accommodate special guest requests promptly and courteously, such as providing extra amenities or services.
- Maintain cleanliness of public areas and hallways using standard cleaning products to meet health standards.
- Address unexpected spills and execute special guest requests as needed.
- Verify vacancies and initiate maintenance requests as required.
- Welcome, greet, and assist guests as necessary, ensuring a friendly and professional demeanor at all times.
- Demonstrate positivity, attention to detail, and teamwork in all aspects of the role.
Physical Requirements :
Qualification Standards :
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.