What are the responsibilities and job description for the Billing Specialist position at Avalon Risk Management?
Billing Specialist
Avalon Risk Management (“Avalon”) is a specialty insurance broker with offices throughout the U.S. and Canada. We focus on the unique and exciting world of risk management and insurance products for the international trade and logistics industry. Avalon is a privately held company owned by our founding management team. We are looking for a detail-oriented Billing Specialist for our Finance Department. This full-time exempt position reports directly to our Billing Manager. The position will work from our headquarters in Schaumburg, Illinois and after an introductory training period will be eligible for a hybrid in-office and work from home environment.
Avalon is looking for candidates with at least 2 years office experience predominantly in data entry (billing preferred) and customer service. Our Billing Specialists must have the capacity and initiative to problem solve; just following procedures is not enough.
This position will require a high degree of accuracy and excellent attention to detail. The candidate must have the ability to prioritize and meet deadlines, follow instructions, have strong organizational, multi-tasking, and computer skills, with intermediate knowledge of MS Word and Excel. The candidate should also be flexible and a fast learner. Excellent verbal and written communication skills are required.
Some of the responsibilities of this role include but are not limited to:
- Perform data entry related to bond, policy, and cargo billing needs
- Process incoming billing requests from various sources
- Resolve daily billing inaccuracies, if any, generated from the system or reports
- Follow up on monthly billing files with regions
- Format Excel billing files for processing
- Process manual renewal billings
- Assist with Direct Bill policies
- Generate and format monthly Account Currents for reporting to insurance markets.
- Assist with incoming and outgoing mail, outside storage inventory, office supply ordering, and other clerical duties as required. This team handles company mail.
- Assist with other billing-related input when requested
- Assist with additional projects as assigned by manager
Avalon is a premier provider of innovative insurance and surety solutions. This is a full-time, exempt position. We offer an excellent benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, student debt assistance, and more. Avalon is an equal opportunity employer that has been voted locally as Best Places to Work in IL and nationally as Best Places to Work in Insurance creating a best in class culture for employees. Apply today via our quick application process!