What are the responsibilities and job description for the Centralized Leasing Associate position at AvalonBay Communities, Inc.?
Centralized Leasing Associate
Position Type : State :
Texas
City : San Antonio
Zip Code : 78251
Overview
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
- This position will be located onsite at our office in San Antonio, Texas
- Temporary Remote until 1 / 2 / 2025 (potential for hybrid schedule) Note : the time adjustment is not at the discretion / preference of the associate but based on company needs.
Summary :
The Entry Sales Associate will be a driving force in helping prospective residents find the best place to call home. They support community leasing by assisting and engaging prospective residents on their self-guided / virtual tours. They are responsible for all aspects of the centralized leasing process for multiple communities. Associates are responsible for ensuring ID verification is completed (where required), and building access is generated manually when automation does not occur. Customer engagement is conducted via outbound and inbound contact through a variety of channels, including, but not limited to telephone, email, zoom, and other potential digital media channels (e.g., text / SMS, online chat). They ask questions to customize the tour experience, build rapport, and further identify needs and wants. They create urgency and follow up with leads to ensure that our prospective residents know they care.
Job Description :
Knowledge, Skills and Abilities :
Technical Requirements :
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer :
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https : / / jobs.avalonbay.com / benefits) for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https : / / www.avaloncommunities.com / california-personnel-privacy-notice / )
