Salesforce Support Engineer (Marketing Cloud)

Salesforce Support Engineer (Marketing Cloud)
Fulltime Onsite at Dearborn MI (Hybrid)

Job Description:

TechM Support team who can enable our Customer Relationship Management & Communications and Product Teams to have highly available, secure, reliable Salesforce Ecosystem

Primary skill: Salesforce Marketing cloud

Secondary skills (All or any of the following)-

• All Salesforce Clouds – Marketing; Sales; Service; Data;

• Google Cloud Platform (GCP) Services

• CI/CD Pipelines

• Jenkins

• Copado

• Active Directory Federation Services (ADFS)

• Virtual Private Network (VPN)

• Platform Integration

• Service Now

• MuleSoft

Prior Experience required in all or any of the below functional areas

• Operational Support

• IP Warming

• E-Mail Domain

• Permissions Set Management

• User Administration

• Single Sign On (SSO) Configuration

• Key Management

• Short Code Management

• URL Shorteners (Bitly)

• Upgrades

• Incident Management

• License Management Utilization

• Continuous Integration / Continuous Delivery (CI/CD)