What are the responsibilities and job description for the Front Desk Agent position at Avant-Garde Salon and Spa?
Job Summary
We are seeking a motivated and friendly Front Desk Agent to join our HAIR SALON AND SPA. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently while ensuring accuracy in guest information.
- Handle reservations, cancellations, and modifications using our booking system MEEVO.
- Maintain an organized front desk area, including filing and managing guest records.
- Assist with calendar management for appointments and meetings as needed.
- Ensure a high level of customer service is maintained at all times.
Requirements
- Proven experience in customer service or front desk roles, preferably in beauty salons or spas.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficiency in using computers and various software applications; familiarity with Meevo is a plus.
- Excellent communication skills; candidates are encouraged to apply.
- Attention to detail.
- Ability to work independently as well as part of a team in a fast-paced environment.
Join as a Front Desk Agent where you can make a positive impact on our guests' experiences while developing your skills in a dynamic environment!
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $15 - $19