What are the responsibilities and job description for the Assistant Service Manager position at AVANTI RESIDENTIAL LLC?
Description
Community Name: Overlook at Sunset Point
Unit Count: 430
Schedule: On-Call Required. Saturday/Sunday availability.
Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!
The Assistant Service Manager helps the Service Manager lead and delegate maintenance requests, preventative maintenance duties, and amenity area maintenance for the property. They will work directly with the Service Manager on all aspects of the community and oversee a safe, secure, and comfortable living environment for residents, visitors, and associates. This position assists in leading the maintenance team by being a mentor and a leader. This role will effectively manage the Service Manager's responsibilities while the Service Manager is out. The Assistant Service Manager will respond to after-hour emergencies while on-call.
What You’ll Do…
- Maintain and complete a preventative maintenance program that minimizes emergency repairs and services with a minimum weekly overview.
- Detect deficiencies within the building and grounds and take and/or delegate necessary action.
- Ensure apartment units are ready for new move-ins by conducting inspection and quality control.
- Ensure maintenance work orders are completed to the highest efficiency and safety standards.
- Ensure the quality of work, productivity, and housekeeping standards are maintained.
Requirements
What You Need to Succeed…
- High School Diploma or GED preferred.
- 3 years of property management maintenance experience required.
- The following licenses are required within 18 months of hire and/or progressing towards these licenses: OSHA, EPA, CPO, and CAMT.
- Experience with plumbing, electrical, heating, air-conditioning, appliances, and many other repair areas.
- Written, verbal, and oral communication skills; including checking email and phone/voicemail daily.
- Basic computer skills and knowledge of property management systems such as Yardi, SightPlan, etc.
- Budget knowledge.
- Pass criminal background screening prior to employment.
- Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.
- If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.
What We Do for You…
- Premium pay available for required duties completed outside regular operating hours based on business needs and after-hours coverage.
- Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
- Up to 40% apartment discount.
- Continuing education and tuition reimbursement.
- A generous PTO policy.
- Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
- 4% company match for your 401k.
- Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.
- Avanti Cares Program that helps employees in financial need.
- Tenure-based Anniversary Recess.
- Avanti Advisors Program to help new hires with onboarding.
This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with HR@Avantiresidential.com.
