Window Service Technician

We are looking for a Service Tech who will oversee completing, repairing, or servicing Avanti windows and doors. Our windows and doors are finished products installed in the early stages of the residential construction cycle. This requires that we often provide some final touch-ups and adjustments to our product in every home near the time of the homeowner occupying the new home. As a Service Tech we ensure every home is complete without broken glass, no defects and all adjustments are made as needed.

Responsibilities/Accountabilities:

• Professionally communicate with homeowner and other Avanti colleagues

• Follow rules related to vehicles and safety

• Start times are promptly at 6 AM, M-F

• Occasional Saturday availability may be required

Skills/Knowledge:

• Speak and write in English

• 36-month minimum, clean Motor Vehicle Record (MVR)

• Use of hand-tolls and power tools required

• Attention to detail is required

• Regularly carry up to 80 pounds; team lift when required

• Have a positive attitude

• Okay working from a ladder up to 20’ height

• Basic math knowledge

Qualifications/Experience:

• 1-2 year’s customer service, customer interaction experience preferred.

• Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required.

Communication Skills:

Proficient verbal and written English language skills are required as well as good public relations and customer service skills. Ability to read, interpret, understand and explain documents such as product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.

Professional Skills:

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be proactive, self-disciplined, self-motivated and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflicts in the best interest of the business and our customers. Mathematical Skills:

Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of time, measurement, etc. Ability to calculate figures and amounts such as area, length, width, height, and depth.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment with this job primarily includes working in the field and potentially in occupied homes. The noise level of this job is typically moderate. Employees in Service positions may occasionally enter warehouse work areas and must always wear proper Personal Protective Equipment (PPE)

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Overtime pay

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Ability to Commute:

• Fort Myers, FL 33912 (Required)

Ability to Relocate:

• Fort Myers, FL 33912: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $25