What are the responsibilities and job description for the Information Technology Support Engineer position at AVASO Technology Solutions?
Job Title: IT Support Engineer (Freelancer)
Location: Fayetteville, North Carolina, United States (Onsite)
Type: Part-Time Contract
Company Overview:
AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170 countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial role in delivering top-notch support to our clients.
Role Overview:
We are looking for a skilled IT Support Engineer to provide onsite L1/L2 support, including hardware/software troubleshooting, network support, and installations. This is a freelance, part-time role where you’ll be paid per job. Travel to client sites is required, with expenses covered.
Responsibilities:
- Perform hardware and software installations, upgrades, and break-fix services
- Troubleshoot and resolve desktop, laptop, and network issues
- Provide deskside support and help desk services to end-users
- Manage IT asset inventory and work with 3rd party vendors as needed
Qualifications:
- 1-4 years of IT support experience (Windows 7/10, hardware, software)
- Diploma in IT or related field; A certification preferred
- Strong internetworking and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and manage multiple tasks
- Must be a Canadian citizen or authorized to work in Canada
- Fluent in English (B2 level or higher)
Additional Information:
- Onsite role with travel; flexible hours
- Pay based on hours or days worked on client sites
- Most tasks are during business hours (Mon-Fri, 8 AM-6 PM)
Website: www.avasotech.com
- Join AVASO and take your IT career to the next level with a global leader!
