Demo

Information Technology Support Specialist

AVASO Technology Solutions
Anchorage, AK Part Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 2/28/2025

Job Opportunity: Desktop Support Engineer at AVASO Technology

Location: Anchorage, Alaska, United States (Onsite)

Employment Type: Part-Time (Freelancer)

Experience: 2 years

Company Overview:

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.


Position Overview:

We are seeking an experienced Desktop Support Engineer to join our team in Anchorage, Alaska, United States. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.


Key Responsibilities:

  • Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Install, configure, and maintain desktop systems, laptops, and peripherals.
  • Ensure the deployment of operating systems, updates, and software packages.
  • Work with the IT team to resolve and escalate issues as needed.
  • Perform routine system audits and ensure systems are up-to-date and secure.
  • Provide end-user training and technical documentation where necessary.
  • Collaborate with team members and manage support tickets for various internal stakeholders.


Required Skills & Qualifications:

  • 2 years of experience in Desktop Support or similar roles.
  • Strong experience with Windows OS, Mac OS, and Linux environments.
  • Experience with Active Directory for user management, group policies, and security.
  • Proficient with remote desktop tools and troubleshooting techniques.
  • Experience with networking protocols (TCP/IP, DNS, DHCP).
  • Strong knowledge of MS Office Suite and other productivity software.
  • Expertise in hardware diagnostics, repair, and replacements.
  • Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT).
  • Familiar with ITIL processes for incident, problem, and change management.
  • Strong communication skills, with the ability to explain technical issues to non-technical users.
  • Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
  • Fluency in English


Must-Have Skills:

  • Certification: CompTIA A , Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
  • Experience with cloud-based applications (e.g., Microsoft 365, Google Workspace).
  • Knowledge of IT security best practices and protocols.


Why AVASO Technology?

  • Join a dynamic and innovative team with a global presence.
  • Opportunities for career growth and continuous learning.
  • Competitive salary and benefits package.
  • Work with cutting-edge technologies to shape the future of IT solutions.


How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to Rohit.Chauhan@avasotech.com or Taleads@avasotech.com.


AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Information Technology Support Specialist?

Sign up to receive alerts about other jobs on the Information Technology Support Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$79,882 - $99,769
Income Estimation: 
$105,207 - $132,120
Income Estimation: 
$94,567 - $126,847
Income Estimation: 
$55,318 - $69,533
Income Estimation: 
$62,928 - $81,361
Income Estimation: 
$62,928 - $81,361
Income Estimation: 
$115,845 - $147,946
Income Estimation: 
$45,990 - $56,044
Income Estimation: 
$55,318 - $69,533
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at AVASO Technology Solutions

AVASO Technology Solutions
Hired Organization Address Petoskey, MI Part Time
Job Opportunity: Desktop Support Engineer at AVASO Technology Location : Petoskey, Michigan, United States (Onsite) Empl...
AVASO Technology Solutions
Hired Organization Address Bemidji, MN Part Time
Location : Bemidji, MN Employment Type : Part-Time, Ticket Based on Demand Experience : 3 years Company Overview : AVASO...
AVASO Technology Solutions
Hired Organization Address Madison, WI Full Time
Job Opportunity : Desktop Support Engineer at AVASO Technology Location : Madison & Beloit, Wisconsin, United States (On...
AVASO Technology Solutions
Hired Organization Address Baltimore, MD Part Time
Job Description: Onsite Field Technicians will be responsible for performing all Client service actions including Break ...

Not the job you're looking for? Here are some other Information Technology Support Specialist jobs in the Anchorage, AK area that may be a better fit.

Information Technology INFOSEC Specialist

Department of Energy - Agency Wide, Anchorage, AK

AI Assistant is available now!

Feel free to start your new journey!