Software Engineering Client Adoption Specialist Professional San Jose, US

A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM Intelligent Automation, powered by AI, addresses challenges by helping People become more productive, Businesses more scalable, and Systems more resilient. We combine human skills with automation and AI to enhance team productivity and improve decision making. We help companies digitize and intelligently automate and connect their business processes and systems end-to-end to improve business outcomes at scale. We assure that all of the applications and systems businesses rely on are always on and perform cost effectively to deliver the best possible user experience. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.Your role and responsibilitiesAs a Client Adoption Specialist, you’re responsible for engaging with IBM clients in pursuit of accelerating their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations. You will be assigned to work with strategic offerings that include IBM Concert, watsonx Code Assistant for Z, and watsonx Assistant for Z. You will work directly with the end client, planning for and executing implementation plans. You will collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and upon successful implementation validating key performance measurements have been met. You will interact with IBM development labs to provide product feedback and engage as needed for product support.Core ObjectivesClient AdoptersDrive future growthIncrease platform stickinessClient ReferencesRequired educationBachelor's DegreePreferred educationMaster's DegreeRequired technical and professional expertiseStrong skills are an imperative. The following skills and attitudes are critical to success in the role.Professional SkillsStrong communicationIntellectual curiosity / continuous learnerAbility to influenceStrong organizational skillsTimely execution for impactProven track record to win and competeChange agentTechnical ExpertiseExpert experience with two or more of the following : TCP / IP network and LDAP administration skillsAPM solutions on IBM Z platformIBM CICS and / or IMS admin skillsEnterprise COBOL development skills e.g. read, write, modify, troubleshootProficient experience with two or more of the following : OpenTelemetry (OTeL)Ansible Automation PlatformProgramming languages common to automation e.g. REX, JCL, YAMLWorking with Large Language Models and RAG modelsWorking with Conversational AIWorking with VS CodeInteroperating COBOL and Java within a zOS subsystem is a bonusPreferred technical and professional experienceProficiency in Modern Programming Languages : Possess a solid understanding of modern programming languages, with a specific emphasis on proficiency in languages such as GoLang, showcasing adaptability to cutting-edge technologies.Expertise in Linux Environment : Demonstrate strong knowledge and experience in working within Linux environments, illustrating a keen understanding of its intricacies and optimal configurations.Containerization and Orchestration Mastery : Showcase proficiency in containerization with Docker and orchestration using Kubernetes, highlighting the ability to design and manage scalable and efficient application deployments.ABOUT BUSINESS UNIT IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approaches to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to : Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well beingFinancial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance-based salary incentive programsGenerous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable lawTraining and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goalsDiverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiencesWe consider qualified applicants with criminal histories, consistent with applicable law.This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part-time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.Job Title : Client Adoption SpecialistDate posted : 15-Jan-2025Job ID : 9055City / Township / Village : San JoseState / Province : CaliforniaCountry : United StatesWork arrangement : RemoteArea of work : Software EngineeringEmployment type : RegularContract type : RegularProjected Minimum Salary per year : 127,193.00Projected Maximum Salary per year : 236,215.00Position type : ProfessionalUp to 60% or 3 days a week (home on weekends - based on project requirements)Company : (0147) International Business Machines CorporationShift : General (daytime)Is this role a commissionable / sales incentive based position?#J-18808-Ljbffr