Outreach Advocacy Manager

Aid to Victims of Domestic Abuse, Inc.

JOB TITLE: Outreach Advocacy Manager
DEPARTMENT: Program Services – Outreach
CLASSIFICATION: Full-time, nonexempt, hourly, “at-will”
REPORTS TO: Chief Program Officer

JOB SUMMARY:
The Outreach Advocacy Manager is responsible for the management of outreach advocacy services and community engagement efforts regarding direct services.

Work Schedule: 40 hours per week as scheduled by your supervisor; flexibility is needed to meet the needs of the programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Read and abide by the rules, policies and standards set forth in the Employee Personnel Policy Manual.
• Assure programs are running efficiently and quality services are being provided in accordance with program guidelines and agency policies.
• Oversee outreach advocacy programs to ensure consistent standards exist for quality service delivery to participants and the community.
• Perform quality assurance reviews of files, database, and performance measures.
• Responsible for compiling statistics, preparing reports for funders and agency, and compliance with grant required program outcomes.
• Assist with researching, writing, and preparation of grant applications.
• Provide crisis intervention, safety planning, supportive counseling, advocacy, and referrals.
• Provide professional/community training; participate in community events and meetings.
• Able to work in different environments and utilize effective time management skills.
• Maintain accurate program records, financial documentation, and grant required statistics.
• Supervises Victim Advocates, DVCW Advocate, and DVCCR Coordinator.
• Promote an organizational culture that embraces workplace values of respect, caring, support, effective communication, teamwork, collaboration, accountability, and responsibility; and work with staff to create and maintain a workplace environment reflective of those values.

POSITION REQUIREMENTS:

• Bachelor’s degree in social work, sociology or related field and a minimum of one-year relevant experience in victim advocacy, outreach programming, and public speaking or a minimum of three years in relevant experience in victim advocacy, outreach programming, and public speaking.
• DCF Domestic Violence Program Core Competency and privilege status obtained within first 90 days.
• Meet required training hours annually to maintain privilege status.
• Excellent verbal and written communication skills; exceptional customer service skills.
• Reliable transportation, and if that is a personal vehicle, a valid driver’s license, and clean driving record for insurability.
• Intermediate use of MS Excel, Word, Outlook, and client database software.
• Fluent in reading, writing, speaking English and Spanish.

SPECIAL REQUIREMENTS AND PHYSICAL DEMANDS:

• Ability to exert physical effort which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 20 pounds), bending, stooping, stretching, squatting, sitting, including movement up and down stairs.
• Regular travel required in the Palm Beach County area.

EOE/DFWP/E-VERIFY

Job Type: Full-time

Pay: $26.00 - $27.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Victim Advocacy: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Delray Beach, FL 33444 (Required)

Work Location: In person

Salary : $26 - $27