What are the responsibilities and job description for the Business Development Manager - ULTRA SKIN SERVICES/SYLTON position at Aveda Institutes, & Nurtur Salon & Spas?
Do you have 3-4 years of experience in sales and developing relationships? A proven track record of establishing and maintaining customer relationships and development in the Beauty/Wellness Industry? A solid understanding of sales, product knowledge, eventing, operations, retail culture, beauty, and the salon/spa industries' current trends?
Start now, apply today!
Be on the ground level of the U.S. launch of the Number One clinically-researched retail and professional cosmeceuticals skincare brand in Australia, and the premier skin analysis device in Europe, the Observ by Sylton.
Go as far as you dream by doing what you love and loving what you do!
The position: We are looking for a New Business (Sales) Development Manager to join our team! This Business Development Manager will cover the Dallas, TX region. The ideal candidate will utilize assertive hunter sales behavior to approach, prospect, and secure new business.
Who We Are: Ultraceuticals is a Leader within the skin care industry, dedicating and providing innovative skin care products and treatments to target major skin care concerns. We are a fast-growing skin care brand, occupying a unique space in the Australian market and expanding rapidly internationally.
Sylton is a Leader in skin assessment and analysis industry. The Observ 520x and 320 are state-of-the-art devices designed to offer the next level in skin consultations. The devices help the Esthetician and Medical Practitioner make more informed decisions when selecting treatment plans and recommending the appropriate treatment products.
Position Purpose: The purpose of this position is to research and identify new business opportunities and manage the growth of new and existing salon, spa, med spa, and medical partners to carry the Ultraceuticals cosmeceutical skin care line and the Sylton Observ Skin Care Analysis device. In addition, you’ll be responsible for finding and acquiring new salon, spa, med spa, and medical partners and developing existing brand partners in our Dallas, TX region.
Responsibilities: The team member in this position must exhibit certain characteristics and perform specific duties during their daily, weekly, or monthly routine. These responsibilities include, but are not limited to:
- Research and identify new business opportunities including target markets, ideal customers, growth areas, and competitive analysis
- Proactively identifying and pursuing sales opportunities within the skincare industry, including spas, salons, med spas, and dermatology clinics through various channels such as cold calling, email campaigns, social media outreach, and database mining.
- Establishing and nurturing relationships with key decision-makers, including spa owners/managers and skincare professionals, to promote our products and secure sales agreements.
- Conducting product demonstrations and providing in-depth skin sales meetings to offer support and guidance on how our partnership will help them grow their business.
- Open new business quickly and facilitate all aspects of the opening process including account set-up, merchandising, training plan, consumer launch strategy, and ensure customer satisfaction.
- Partnering with the education team to ensure you have assistance with product demonstrations, education for new business accounts, identifying Ambassadors in accounts, and ongoing existing business education.
- Providing existing partner accounts support by offering business strategies to sell through product, increase new business, and build retention.
- Manage the growth of new and existing partners, develop a sales plan using a customized consultative approach that builds trust and long-lasting business relationships.
- Supporting existing partner accounts with quarterly events.
- Collaborating with our marketing team to develop and implement sales strategies, promotions, and campaigns to drive product awareness and increase market share.
- Collaborating with the leadership team to plan, develop, and execute a targeted customer acquisition strategy aligned with the Company goals.
- Attending industry trade shows, conferences, and networking events to showcase our products, build brand awareness, and generate leads.
- Maintaining accurate records of sales activities, customer interactions, and inventory levels using our CRM system.
- Responsible for visual merchandising to ensure premium representation in all accounts.
- Collaborate with all departments across all channels to communicate on creative ways to elevate brand messaging, increase customer engagement, optimize consumer experience, and to create a community of Raving Fans.
- Open new business quickly and facilitate all aspects of the opening process from prospecting to onboarding and setup.
- Prepare prospecting reporting regularly, identifying target locations per market, and assessing the potential in each area.
- Consistently operate within and assist in building out the knowledge base in the company CRM software.
- Proactively keep cost-saving initiatives in mind.
- Create new strategies and procedures where needed, to support growth and continuously increase revenues.
- Assist in developing and executing onboarding programs for new spa partners, including account set-up, merchandising, education and training plan, consumer launch strategy, and ensure customer satisfaction.
- Participate in the planning and execution of Company meetings, business forums, and customer events.
- Plan and execute new and existing customer education, and organize and support education plan(s) for all accounts.
- Partake in monthly conversations with the owner where numbers are analyzed together to offer training advice, highlight training gaps, and promote education.
- Participate and assist Education Manager to identify Brand Ambassadors, and to support the sales, business development, and Marketing Team.
- Responsible for visual merchandising and reorganizing education to ensure premium representation in all locations.
- Ensure that all retail prices are accurate, make sure that all visuals are displayed correctly and updated consistently.
- Set-up inventory in each spa location and ensure that all products are displayed at the backbar and that best-sellers are positioned in prominent places.
- Measure effectiveness of programs during and post-launch.
- Assume additional relevant assignments as the needs of the Company evolve and grow.
Minimum Requirements: The team member in this position must exhibit certain educational and experiential requirements, including:
- Bachelor’s degree and/or Cosmetology/Esthetics license is preferred
- Proven track record of success in sales, preferably within the skincare, beauty, or cosmetics industry
- Passion for skincare and a deep understanding of skincare products, ingredients, and trends
- Self-motivated and results-driven, with the ability to work independently and as a part of a team
- Strong sales acumen, negotiation skills, and a customer-centric approach
- Excellent communication and interpersonal skills
- Highly organized with strong time-management skills-- capable of managing multiple priorities and meeting deadlines
- Proficiency in Microsoft Suite and CRM software
Travel Requirements:
Expect travel requirements of up to 80% of your 45-hour work week; this could include locally and out-of-state
Physical Demands and Work Environment: The team member in this position will be expected to work remotely. A computer, printer, and phone will be provided in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Sit at a desk with a computer for up to eight (8) hours per day
- Use hands to handle objects, and reach with hands and arms
- Walk, sit, stand, balance, stoop, speak, and hear
- See a computer screen and read paper and electronic documents
- Occasionally lift and/or move objects up to 50 pounds
Equal Opportunity Employer:
Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Job Type: Full-time
Benefits:
- Health Insurance
- 401k (match)
- Dental/Vision/Life/ST Disability
- PTO
- Employee Discount
- Growth Opportunities
- Professional Development Budget
- Employee assistance program
- Flexible spending account
- Referral program
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekend availability
Experience:
- Sales: 3 years (Required)