Programmer Analyst

Description

JOB PURPOSE:

This position is responsible for working with customers and internal teams to install, configure and test the Interfaces for Electronic Medical Record (EMR) and Practice Management (PM) products.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:

• Configure the interface linkages at both EMR and PM customers sites and perform Data Conversions.
• Proficient with electronic data standards such as HL7, FHIR, XML, and ANSI, and has proven problem solving and technical troubleshooting skills.
• Design, document, develop, test and validate interfaces and/or conversions.
• Developing timely estimates for project deliverables.
• Provide interface management training to relevant customers and teammates.
• Ensure customer satisfaction with integration deliverables and services.
• Have an in-depth knowledge of any Interfaces Software and its use and function in client's environment.
• Provide focused, timely, high-quality resolutions for customer integration issues.
• Responsible for the interoperability design, development, and implementation of business applications and related middleware components.
• Monitor integration performance and quickly respond to production defects.
• Plans flow, process, screens/reports, input/output, resources and back-up plans.
• Tests, evaluates, debugs programs, code, interfaces, and processes.
• Responsible for troubleshooting and correcting programming and operational problems.
• Performs feasibility studies and cost analysis of system changes; evaluates software.
• Documents and prepares reports of program developments and revisions.
• Demonstrates an ability to be flexible, organized and function under stressful situations.
• Additional responsibilities as assigned within scope of practice.

BEHAVIORAL STANDARDS

• The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in every day work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Participate in performance improvement activities utilizing principles to support and improve departmental goals.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.

EDUCATION/QUALIFICATIONS:

• Bachelor’s degree (B.A.) or the equivalent combination of experience and training and at least three years’ experience in the relevant languages or enterprise systems in the operating environment and the ability to speak, read and write English is required.
• 3 years in SQL query language, SSRS, SSIS.
• 3 years HL7, FHIR, XML, API.
• 3 years of creating effective reports and support documentation.
• Knowledge of flat file transfers, modules and integrations required.
• Effective oral and written communications skills.

CERTIFICATION/LICENSURE:

• Industry related certifications preferred.

PHYSICAL REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
• This job requires visual abilities, auditory abilities, and must be intact to perform duties.

Qualifications