Quality Assurance

Job Purpose

The position monitors and provides assistance with quality assurance and compliance functions. They will provide consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care. Ensures policies and procedures are monitored and updated to include regulatory changes.

Essential Functions Include But Not Limited To

• Supports production areas with quality issues and questions.
• Participates in external audits and leads supplier and internal plan audits.
• Maintains documentation on audit findings and is responsible for following up on corrective action plans and areas of nonconformance.
• Oversees the process for raw material and finished product specification updates and approvals.
• Presides over all audits and written action plans.
• Assists with the implementation of systems to enhance best practices and better outcomes.
• Assists with the directing and supervising day-to-day functions of quality improvement.
• Participates in providing in-service training to clinical staff in areas of documentation requirements/ and changes in confidentiality or clinical procedures.
• Informs supervisor or leadership of staff training needs, consultation and education needs, and orientation of new staff.
• Establishes and maintains professional working relationships with supervisor and peers and develops integrated service provisions with other programs.
• Other duties as may be assigned.
  
  

BEHAVIORAL STANDARDS

• The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in everyday work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Participate in performance improvement activities utilizing principles to support and improve departmental goals.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.
  
  

Education/Qualifications

• Graduate of an accredited school of Nursing, BSN preferred.
• Two (2) years’ experience in quality assurance.
  
  

Certification/Licensure

• Current RN or LPN license from the State of Oklahoma Board of Nursing.
• Current BLS (or obtained within 30 days of hire).
  
  

Physical Requirements

• To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
• This job requires visual abilities, auditory abilities, and must be intact to perform duties.
• Constant sitting is required.
• Frequent standing and walking is required.