Demo

Compliance Specialist (On-Site)

Avenu Insights & Analytics
Fresno, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Position Summary :

Responsible for multiple tasks in the Local Tax Compliance department, including but not limited to account management, collections, processing of documents for the purpose of local business tax collection, and taxpayer consultation.

Professional Experience / Qualifications :

  • Associate degree preferred, or the equivalent amount of related experience.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work at the computer several hours a day, five days a week.

  • Comprehension of City ordinances to determine tax liabilities within assigned jurisdictions.
  • General math computations
  • Call center monitoring, assistance with supervisor request transfers.
  • Taxpayer consultation within the LTC call center environment.
  • Processing of applications, statements and any other documents received.
  • Collections of outstanding balances.
  • Outbound calls for account information retrieval and follow up.
  • Maintenance of accounts and preparation of City payment batches.
  • General Office duties include but are not limited to filing, scanning of documents and other general functions.
  • Utilizing data to identify and notify non-compliant businesses.
  • Prepare company outbound correspondence via USPS and private courier.
  • Attention to detail; ability to compare and recognize discrepancies in data.
  • A moderate knowledge of Microsoft Office Suite.
  • Excellent verbal and written communications skills.
  • A moderate degree of analysis, creativity, and critical thinking skills.
  • Demonstrate the principles of good customer service to all customers and colleagues.
  • Demonstrate compliance with all company policies and / or regulations.
  • Bi-Lingual helpful
  • Work Environment :

  • The noise level in the work environment is usually moderate as the employee works in an open floor office environment, in an individual workstation, using a telephone and computer.
  • Employees are required to work evenings and weekends, as necessary.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Disclaimer :

    The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    Avenu Summary :

    With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

    Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

    Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

    Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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