What are the responsibilities and job description for the Quality Assurance Analyst II (Remote) position at Avenu Insights & Analytics?
Job Description
Job Description
Job Summary :
This role serves as a critical bridge between customers and the development team. By engaging with customers, prioritizing development tasks, managing customizations, and ensuring robust testing, they drive the product to better align with customer and user needs. Their broad responsibilities require a unique blend of customer-centric thinking, technical understanding, and strategic decision-making.
Duties and Responsibilities :
- Engage in direct conversations with customers to understand their needs, pain points, and expectations, ensuring the product aligns with market demands.
- Prioritize product backlog, balancing customer needs, business strategy, and technical considerations to create a clear roadmap for development.
- Collaborate with stakeholders to establish detailed requirements for future releases, translating customer insights into actionable development tasks.
- Actively participate in testing, ensuring that features meet quality standards, customer requirements, and align with the overall product strategy.
- Oversee customizations to the delivered application, working closely with development teams to tailor the product to specific customer needs without compromising core functionality.
- Serve as a liaison between development, support, and customers, ensuring smooth communication and alignment of goals.
- Participate in agile ceremonies, including sprint planning, retrospectives, and review meetings, ensuring alignment with product goals and timely delivery.
- Perform other duties as assigned.
Education and Experience :
Knowledge, Skills and Abilities :
Work Environment :
Physical Demands :
Avenu Summary :
With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
