What are the responsibilities and job description for the Records Operations Manager position at Avenu Insights & Analytics?
Work Environment
This position involves managing remote and office-based teams. Regular communication with clients, team members, and technical support is required. The ability to adapt to a dynamic work environment and maintain a customer-focused approach is critical.
Key Responsibilities
- Manage staff across various locations to ensure optimal performance and productivity.
- Coordinate full-service indexing processes with town, city, and county clerks to meet customer specifications.
- Monitor daily logs and production to maintain 24-48 hour turnaround times.
- Collaborate with customers to establish preferred indexing methods and set up RDP connections on remote servers.
Qualifications
- High School or equivalent; college preferred.
- Extensive professional experience in land records indexing, digitization, or records management, with team supervision.
- Proven experience in supervising teams, strong understanding of indexing processes, and excellent organizational skills.
