What are the responsibilities and job description for the Senior Customer Sales Representative position at Avenue Logistics?
Job Title: Senior Customer Sales Representative - Avenue Logistics
Location: Kansas City, MO
About Avenue Logistics:
Avenue Logistics is not your typical logistics provider. Located in the heart of Kansas City in the Power and Light District, we stand out as a dynamic, fast-growing, and innovative company, led by an executive team with decades of experience. As a relatively young company, you will have the chance to tap into an emerging market and secure new business prospects, all while benefiting from the industry's highest paying commission plan. Avenue Logistics provides a unique opportunity for individuals who are passionate about earning substantial income while working alongside the very best in the logistics industry.
Our Mission:
Our mission is simple but powerful: we aim to redefine success in the logistics industry by recognizing the value of hard work. At Avenue Logistics, we don't just offer jobs; we provide a chance to be part of a team that's changing the game. We measure success through our unwavering commitment to exceptional customer service standards. We firmly believe that our success is intrinsically tied to your success.
In this position:
As a Senior Customer Sales Representative at Avenue Logistics, you will play a vital role in our success story. Your responsibilities will include developing and maintaining long-lasting relationships with customers, securing capacity, negotiating rates, and tracking freight to provide the best service to our customers. We offer a comprehensive training program, including traditional classroom training and hands-on mentorship, to ensure you're set up for success. You'll also focus on the fast-paced brokerage aspect of our business, utilizing our in-house CRM and proprietary software to help customers move their inventory in the most cost-effective way by identifying and providing logistics solutions.
Key Responsibilities:
- Act as the intermediary between shippers and transportation companies, ensuring seamless material delivery from A to B
- Seek new customers, partners, and vendors to expand Avenue’s customer network
- Continuously build and expand their book of business by adding new leads
- Develop, maintain, and manage customer relationships through strong communication skills and exceptional customer service
- Competitively negotiate rates with customers based on market trends
- Drive new account growth via prospecting, sourcing, and account development
- Collaborate with carrier partners and shippers to continually seek new solutions and opportunities for their business
- Improve the quality of our transportation partners and shipper base
Requirements:
- 5 years experience at a 3PL in a sales-focused role; preferably direct experience in Customer Sales or Business Development at a top ten freight brokerage
- Motivation to earn a substantial income through a commission-driven compensation plan
- Experience developing, maintaining, and servicing your own customer accounts while growing existing accounts
- Demonstrated ability to solve complex problems under pressure as our industry can be time sensitive and heavily impacted by outside factors i.e. bad weather, traffic delays, and tight delivery deadlines
- Analytical and critical thinking abilities
- Strong customer service and relationship-building skills
- Effective communication skills (verbal, written, and presentation)
- Competitive and intrinsically motivated mentality
- Motivated by money and driven by numbers
- Ability to be personable, persistent, and assertive on all calls
- Self-motivated, ability to manage own time, organizational skills
- Thrives in a fast-paced environment that requires problem-solving and decision making
- Ability to work both independently and in a team setting
- Knowledge of market and industry trends
- Ability to price lanes effectively and strategically
Avenue will provide you with:
- A competitive salary uncapped commission
- A fun, energetic, and casual work environment
- An opportunity to make an immediate impact with a growing company and the opportunity for unlimited growth
- Work in the heart of downtown Kansas City, MO (Power and Light District)
- Train and develop alongside experts in the logistics industry
- Excellent benefits package- Medical, Dental, Vision, Disability, Life Insurance
- 401K matching
- Transit Program
Why Choose Avenue Logistics:
- High Commission Plan: We offer the highest paying commission plan in the industry, providing a unique opportunity for individuals driven by financial success
- Ownership by Industry Pioneers: Our company is owned and operated by industry pioneers, with over decades of experience
- Dynamic and Innovative Environment: We are a dynamic, fast-growing, and innovative company that thrives on change and innovation
- Commitment to Customer Service: We prioritize outstanding customer service and believe that our success is closely tied to the success of our team members
- Individualized Training: We set you up for success from day one with our comprehensive training program, enabling you to make an impact right away
Join Avenue Logistics and be part of a team that's redefining success in the logistics industry. If you're passionate about making a substantial income, working in a dynamic environment, and being rewarded for your hard work, Avenue Logistics is the place for you. Don't just find a job; start a career with us and help change the game. Apply today and be part of something extraordinary!
