Medical Assistant (Heights)

About Us

Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs.  Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs.

What we have to offer

Our Compensation Package Includes:

• Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)
• Medical, Dental, and Vision
• 401K match up to 4%.
• Company paid Life Insurance
• Company paid Short Term and Long-Term Disability
• Employee Assistance Program.

Overview:

The Medical Assistant is a multi-skilled health professional (MSHP) who works interdependently with other health care professionals to provide quality health care to the patient. The Medical Assistant is educated and trained to perform both administrative and clinical skills in the medical care environment. The Medical Assistant is directly responsible to the physician-employer who hires him/her or any other physician-appointed supervisor in the facility. Medical Assisting is a distinct, unique allied health discipline separate from all other allied health professions governed by the Curriculum Review Board (CRB) and Committee on Accreditation of Allied Health Education Programs (CAAHEP) of AMA and AAMA.

Duties and Responsibilities:

I. ADMINISTRATIVE

• Front desk reception.
• Answering phones and scheduling appointments.
• Greet patients, completion of registration forms, and gives instructions.
• Filing and maintaining medical records.
• Filing and maintaining financial records.
• Preparing and typing correspondence.
• Processing, coding, and completing insurance claim forms.
• Processing mail.
• Purchasing and maintaining supplies and equipment.
• Performing computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivable, and data base entry.
• Performing accounting, billing, and banking procedures.
• Arranging for hospital admissions and outside referrals for the physician.
• Calling prescriptions to the pharmacy for the provider.
• Communication skills using appropriate medical terminology.
• Following appropriate legal and ethical professional conduct.
• Joint Commission Readiness-badges on, no food, drink or cell phones at desks, Screen shields on any medical information or laptops when not present.
• Rooming patient with a Warm Welcome
• Measuring and recording vital signs. Recording patient interview, history and chief complaint and allergies if applicable.
• Providing patient education with regards to office policies, medications, management of diseases, home treatments and special diets.
• Preparing patients for examinations and performing routine screening tests.
• Assisting the physician with exams and minor office surgery.
• Preparing the lab form, phlebotomy and collection of other lab specimens.
• Performing basic lab tests.
• Follows the “Time Out” Protocol for all procedures
• Familiar with our Ryan White, Title X, Sliding Fee scale documentation
• Performing EKGs.
• Assisting with X-ray and Physical Therapy procedures.
• Preparing and administering medications with physician’s authorizations.
• Change dressings, applying bandages, and other first aid procedures.
• Maintaining supplies, equipment, stocking, and sterilizing instruments.
• Disposing of biohazard waste according to OSHA standards.
• Practicing OSHA safety standards.
• Performing accurate, legal, and ethical documentation at all times.
• Performs quality management/assurance activities.
• Administrating Intramuscular injections for vaccinations, antibiotics, anti-contraceptive, hormonal, or other medications under the order of the provider with proper documentation in the patient’s medical records.
• Sorting and faxing prescription refills from pharmacy once approved by the provider.
• Arrange and assist patients with proper referrals with verification of process with the patient’s insurance company including medical consultations, radiology orders, and laboratory orders.
• Prepare and assist in release and acquisition of patient medical records after proper consent if received.
• Scanning of medically necessary records/consults into the patient’s Electronic Health Record for access and retrieval by providers and other staff in a timely manner.
• Checking phone messages in a timely manner and returning calls to the patient or routing calls/messages to the responsible party.
• Following Medication Policy for administration, receiving, and transferring medications and vaccines.
• Completing assigned tasks on daily schedule and monthly assigned duties.
• Completing assigned tasks of performing controls of POCT machines and documentation of results.
• Food Bank and Food RX training
• Completion of ASN TVFC state training modules for receiving, storing, transferring medication and vaccines from the state and knowledge of Data Loggers.
• Following guidelines for ordering, maintaining, and storing Private medications and vaccines.
• Knowledgeable of the incident reporting system for occurrences in the clinic.
• Knowledgeable and able to demonstrate ability to call codes
• Life Safety -emergency exits, fire extinguishers, spill kits, eye wash stations.
•  Provides input regarding quality projects and supporting benchmarks.
• Other duties as assigned.
• High School Diploma or equivalent.
• Bilingual in English and Spanish preferred. 

II. CLINICAL

• Rooming patient with a Warm Welcome
• Measuring and recording vital signs. Recording patient interview, history and chief complaint and allergies if applicable.
• Providing patient education with regards to office policies, medications, management of diseases, home treatments and special diets.
• Preparing patients for examinations and performing routine screening tests.
• Assisting the physician with exams and minor office surgery.
• Preparing the lab form, phlebotomy and collection of other lab specimens.
• Performing basic lab tests.
• Follows the “Time Out” Protocol for all procedures
• Familiar with our Ryan White, Title X, Sliding Fee scale documentation
• Performing EKGs.
• Assisting with X-ray and Physical Therapy procedures.
• Preparing and administering medications with physician’s authorizations.
• Change dressings, applying bandages, and other first aid procedures.
• Maintaining supplies, equipment, stocking, and sterilizing instruments.
• Disposing of biohazard waste according to OSHA standards.
• Practicing OSHA safety standards.
• Performing accurate, legal, and ethical documentation at all times.
• Performs quality management/assurance activities.
• Administrating Intramuscular injections for vaccinations, antibiotics, anti-contraceptive, hormonal, or other medications under the order of the provider with proper documentation in the patient’s medical records.
• Sorting and faxing prescription refills from pharmacy once approved by the provider.
• Arrange and assist patients with proper referrals with verification of process with the patient’s insurance company including medical consultations, radiology orders, and laboratory orders.
• Prepare and assist in release and acquisition of patient medical records after proper consent if received.
• Scanning of medically necessary records/consults into the patient’s Electronic Health Record for access and retrieval by providers and other staff in a timely manner.
• Checking phone messages in a timely manner and returning calls to the patient or routing calls/messages to the responsible party.
• Following Medication Policy for administration, receiving, and transferring medications and vaccines.
• Completing assigned tasks on daily schedule and monthly assigned duties.
• Completing assigned tasks of performing controls of POCT machines and documentation of results.
• Food Bank and Food RX training
• Completion of ASN TVFC state training modules for receiving, storing, transferring medication and vaccines from the state and knowledge of Data Loggers.
• Following guidelines for ordering, maintaining, and storing Private medications and vaccines.
• Knowledgeable of the incident reporting system for occurrences in the clinic.
• Knowledgeable and able to demonstrate ability to call codes
• Life Safety -emergency exits, fire extinguishers, spill kits, eye wash stations.
•  Provides input regarding quality projects and supporting benchmarks.
• Other duties as assigned.

Education, Licensure/Certification:

• High School Diploma or equivalent.
• Bilingual in English and Spanish preferred. 

Experience, and Skills/Abilities Related Requirements:

Continuing Education and Training Requirements:

• Participates in trainings required by the agency, funding source(s), and/or as required by licensure if applicable.