National Accounts Support Specialist

Avenue5 is growing, and we are in search of a National Accounts Support Specialist to join our dynamic team of Fivers!

About Us

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: 

• Listen to our associates, recognize them, and give them room to grow.
• Invest in our associates to help them become the best version of themselves.
• Approach every important decision with our associates in mind.
• Celebrate our associates’ successes and encourage them to raise the bar even higher.

About the Ancillary National Accounts Support Specialist Role

We’re looking for a talented administrative assistant who will be responsible for all ancillary administrative support activities. Communicates with all suppliers and operations teams. This position performs a variety of administrative tasks including answering telephone calls, responding to emails, word processing, AP management, creating/maintaining Excel spreadsheets and filing.

Responsibilities and Objectives

• Work with various internal teams to create/maintain Excel spreadsheets and other documents.
• Act as a liaison between the operators and ancillary teams to coordinate events.
• Track down information needed to move projects along in a timely fashion.
• Answer emails and direct to the appropriate department.
• Provide new property account information to operators and sets up supplier accounts for properties.
• Assist operators with national accounts setup processes and training.
• Participate in special projects as requested.

Education and Experience

• High school diploma is required.
• Three or more years of experience in a professional office environment is required.
• Knowledge of Salesforce is preferred.
• Experience in property management is preferred.

Skills and Requirements

• Advanced level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel skills; expert level certification preferred.
• Strong interpersonal skills to communicate with all levels of management effectively and sensitively.
• Excellent written and verbal communication skills.
• Ability to work independently and prioritize effectively.
• Able to work in a fast-paced environment with a keen sense of urgency.
• Solid organization and time management skills.
• Able to complete tasks on deadline.
• Able to organize recurring tasks.
• Sensitivity to confidential matters is required.
• Attention to detail and highly organized.

Scheduling

• Typically, Monday through Friday, 8am to 5pm.

Environment

• Exposure to environment typically found in an office building.
• Possible exposure to short-tempered or aggressive people.

Physical Requirements

Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:

• Ability to lift, push and pull up to 25 pounds.
• Hearing and visual ability to observe and detect signs of emergency required.
• Must be able to sit, stand, reach, bend and stoop for extended periods of time.
• Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction.
• Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Visual requirements including color, depth perception, and field vision.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity

Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.