Risk Analyst

Avenue5 is growing, and we are in search of a risk analyst to join our dynamic team of Fivers!

About Us

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:

• Listen to our associates, recognize them, and give them room to grow
• Invest in our associates to help them become the best version of themselves
• Approach every important decision with our associates in mind
• Celebrate our associates’ successes and encourage them to raise the bar even higher

Summary of Responsibilities

The risk analyst is responsible for supporting the process of gathering, analyzing, and managing risk management data, and preparing reports for management and outside agencies as required. This role participates in the review, investigation, and evaluation of actual and potential claims. It acts to identify and resolve problems, concerns, and unmet needs expressed by property associates, residents, and property owners Additionally, this role is responsible for supporting risk management activities, including administering risk management programs, providing risk management education, creating risk management policies, and implementing the changes throughout the organization.

Primary Responsibilities and Objectives

• Contribute to the development and coordinates company-wide systems for risk identification, investigation, and mitigation

• Investigate and evaluate events to identify potential/active claims.

• Participate in root cause analyses (RCA) for adverse or near-miss events

• Assist in developing and implementing policies and procedures involving risk management or legal issues

• Develop and present risk management educational programs on risk management, maintenance, operations, or legal issues

• Maintain awareness of relevant legal and regulatory requirements, and assists with reporting, facilitating surveys, and follow-up action plans as required

• Review and approve all risk management-related sections in company leases, addenda, notices, and forms

• Perform other duties and special projects as assigned

Education and Experience

• High school diploma required. Bachelor’s degree preferred

• Two to three years of risk management experience is required

• Two to three years of experience in property management is preferred

• Thorough understanding of federal and state Fair Housing laws is required

Skills and Requirements

• Must comply with all federal, state, local, and Avenue5 safety requirements

• Always maintain a professional demeanor and appearance, promoting the same to associates

• Sensitivity to confidential matters is required

• Ability to work independently, under minimal supervision, and prioritize effectively in a fast-paced environment with a strong sense of urgency

• Ability to make immediate decisions to resolve problems

• Ability to cope with and defuse situations involving angry or difficult people

• Ability to tolerate stressful situations

• Strong organizational and time-management skills

• Strong interpersonal skills to effectively and sensitively communicate with others, including residents, clients, and all levels of management

• Intermediate level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel

• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system

• Excellent written and verbal communication skills

• Capability to read, write, comprehend, and converse in English

• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned

Scheduling

• Required to maintain a regular schedule which may require working outside business hours, weekends, and non-traditional holidays

Environment

• Exposure to an environment typically found in an office building, hybrid schedule

• Ability to travel as required (up to 10%)

Physical Requirements

Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:

• Ability to lift, push, and pull up to 25 pounds

• Ability to remain stationary, move around, reach, and position oneself as needed for extended periods of time

• Must be able to observe and detect signs of emergency through visual and/or auditory cues

• Ability to communicate and express or exchange ideas with others, as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly

• Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in sound

• Visual requirements including color, depth perception, and field vision

• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct

• Ability to tolerate stressful situations

• Ability to work under minimal to moderate supervision

This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.

Diversity

Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.