Community Mobility Specialist

Program Specialist

Position Description:

Avenues in Motion, a community-based nonprofit organization serving northwest New Jersey, is hiring a Program Specialist to join our dynamic team! Avenues in Motion delivers programs that improve the mobility, the environment and overall quality of life in northwest New Jersey.

The successful candidate will be responsible for coordinating rides for underserved populations in our transportation network company (TNC) program. These rides are provided primarily through the Lyft Concierge platform in conjunction with partner agencies. The Program Specialist will also support other in-person Avenues in Motion programs including vanpool promotion, learn to ride bike classes, bike rodeos, and Safe Routes to School activities.

The ideal candidate brings a self-starter mentality and attention to detail. Avenues in Motion touts a friendly work environment that supports professional growth, creativity, collaboration and active lifestyles. The Program Specialist will work in tandem with other staff members to ensure effective coverage and delivery of the organization’s various programs and activities.

This is a primarily remote work environment; however, we do have regular staff meetings and community events that will require in-person attendance. Occasional paid weekend work is expected for this position. The anticipated salary range for this position is $45,000-$50,000 based upon qualifications.

Key Responsibilities:

• Coordinate rides to improve access to care and resources for underserved populations using Lyft Concierge or other platforms as appropriate. Maintain an active line of communication between Avenues in Motion and partner agencies requesting rides.
• Support Avenues in Motion bike and pedestrian programs including learn to ride bike classes, walk to school days, bike rodeos, and Safe Routes to School educational programs.
• Coordinate shared ride programs, including carpool and vanpool programs, and conduct education and outreach to promote these services.
• Represent the organization at on-site corporate mobility events as well as community events such as fairs and festivals.
• Report on activity and share data outcomes on at least a monthly basis for inclusion in grant-required reports
• Work collaboratively with other staff to deliver effective programs

Basic Qualifications:

• BA or BS degree
• Strong communications, customer service, time management, data management, and coordination skills with great attention to detail
• This is a primarily remote work environment; however, we do have regular staff meetings and community events that will require in-person attendance
• Valid NJ Driver’s License and car available for travel

Preferred Skills and Experience:

• Flexibility to handle multiple priorities and ability to work quickly and efficiently
• Experience in customer service or other public-facing role
• Ability to provide insight and opportunities for improvement
• Passion for transportation safety, equity, mobility, and environmental issues

Interested applicants should send resume and cover letter to Dan Callas, President at dcallas@avenuesinmotion.org. No phone calls, please.

About Avenues in Motion:

Avenues in Motion is a 501(c)(3) non-profit organization that delivers programs and services that improve mobility, safety, the environment and overall quality of life in northwestern New Jersey. A transportation management association (TMA), Avenues in Motion helps travelers find alternative modes of transportation and offers programs in bicycle, pedestrian and driver safety, as well as environmental education and sustainability.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Cedar Knolls, NJ 07927

Salary : $45,000 - $50,000